Apprenticeship Week 2025 was a celebration of learning, growth, and opportunity in the insurance industry. Throughout the week, we heard from apprentices at Aon, Zurich, and Markel about their journeys, the challenges they’ve overcome, and the advice they’d give to future apprentices.
Apprenticeships offer a valuable opportunity to earn while learning, gain hands-on experience, and work towards industry-recognised qualifications. Beyond the technical skills, apprentices shared how their experiences have shaped their confidence, resilience, and career aspirations.
Why Choose an Apprenticeship?
For many, the decision to take this route was about gaining real-world experience while continuing their education.
"I wanted to start my career with hands-on experience in the insurance industry while getting professionally qualified. Aon stood out to me because of its reputation and opportunities to grow." – James Hyatt, Reinsurance Solutions Apprentice, Aon
"I chose an apprenticeship because I’m a practical learner, and having the opportunity to learn on the job has been brilliant." – Alliah Jepson-Stewart, Client Management Apprentice, Aon
"Everyone has been amazing and so welcoming. They understand that I've no insurance experience and are keen for me to show all the other skills I have." – Lisa Maynard, Zurich Apprentice
"The amount of opportunities my apprenticeship gave me and the relationships I’ve built with my colleagues are things that I’ll treasure forever." – Taylor McTaggart, Strategic Execution Manager, Zurich
Lessons Learned from Apprenticeships
Apprenticeships provide a steep but rewarding learning curve, teaching skills beyond the technical aspects of a role.
"Since becoming an apprentice, I’ve found the importance of time management has been my biggest learning curve. Initially, I found it hard, but over time, I’ve gotten better." – Alliah Jepson-Stewart, Aon
"I have learned so much since starting in September 2024, like what reinsurance is and how the insurance industry operates. It’s given me a real understanding of how businesses manage risk and the role Aon plays in that process." – James Hyatt, Aon
"My biggest achievement so far has been gaining an understanding of Market Reform Contracts and using them to generate Evidence of Covers. Although I make mistakes, the feedback I get is valuable and helps me improve." – James Hyatt, Aon
Overcoming Challenges and Building Confidence
Confidence, public speaking, and communication skills were some of the most significant areas of personal development during apprenticeships.
"My proudest moment has been the public speaking opportunities I’ve had. I used to be nervous speaking publicly, but in a short time at Aon, my confidence has grown, and I now find myself volunteering for these opportunities." – Alliah Jepson-Stewart, Aon
"Apprenticeships have given me the chance to work alongside experienced professionals, giving me a real insight into the industry and the confidence to take on more responsibilities." – Markel Apprentice
Advice for Future Apprentices
For those considering an apprenticeship, current apprentices offered valuable insights on making the most of the opportunity.
"Go for it. An apprenticeship is a great way to learn while getting real experience in the working world. Make sure to ask questions, get involved as much as you can, and don’t be afraid to step outside your comfort zone." – James Hyatt, Aon
"I would advise anyone starting an apprenticeship to work on their time management skills. It will really help throughout your career. Also, don’t be afraid to ask questions – it’s the best way to learn and grow." – Alliah Jepson-Stewart, Aon
"Take every opportunity you can. The relationships you build and the experiences you gain will help shape your future career." – Zurich Apprentice
Advice from Industry Experts
This week, we also heard from those hiring apprentices about what they look for in candidates and how to stand out.
"We assess candidates based on their strengths and potential rather than their experience. Be your authentic self and show your enthusiasm."
"A key mistake applicants make is not fully researching the role and the industry. Make sure you know what you’re applying for and why it’s the right fit for you." – Laura Ponting, Early Careers Talent Adviser, Zurich
Apprenticeships provide a strong foundation for a long-term career in insurance. Many apprentices go on to secure full-time roles and continue to grow within their companies.
The experiences shared throughout Apprenticeship Week highlight the value of apprenticeships in developing skills, gaining confidence, and building a successful career in insurance.
For those considering an apprenticeship, the advice is clear: embrace every opportunity, keep learning, and build relationships that will support your career in the long term.
Ready to explore new opportunities? Visit the iCAN Apply Jobs Board to see the latest insurance industry roles and take your next step forward.