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How to Prepare for a Job Interview: Insights from CNA Hardy’s Talent Acquisition Manager, Ben McGrath
Job interviews can feel daunting, no matter how experienced you are. But with the right preparation and mindset, they can also be an opportunity to shine. We spoke with Ben McGrath, Talent Acquisition Manager at CNA Hardy, to get his expert take on how candidates can make the best impression - and manage their nerves along the way.
1. Know Your Story - and Tailor It
Ben's top advice for interview prep? Practice summarising your experience in a way that speaks directly to the role you’re applying for.
“Focus on the elements that are directly relevant,” he explains. “Think about your motivations for applying and be ready to articulate them clearly.”
Start by breaking down your career history into key themes or achievements. Then map those directly to the job description. If you're pivoting roles or industries, explain why and what transferable skills you bring with you.
2. Research the Company, Properly
Looking at the company website is standard — but Ben recommends going a step further.
“Try to get an understanding of their values,” he says. “This may give you some clues about the kinds of competency-based questions you might be asked.”
For instance, if the organisation highlights leadership as a core value, be prepared to give real examples of times you’ve demonstrated leadership — even if it wasn’t in a formal managerial role.
3. Prepare for Competency-Based Questions
Ben recommends preparing 3–4 strong examples of different competencies, such as teamwork, problem-solving, communication or initiative. These should be ready to use in response to the classic “Tell me about a time when…” format.
Structure your responses using the STAR method (Situation, Task, Action, Result), and practice out loud to gain fluency.
4. Managing Interview Nerves
Yes, everyone gets nervous and that’s completely normal.
“Accept that you’ll be nervous,” Ben advises. “Don’t think you’re the problem just because you feel that way.”
The good news? Preparation helps. Knowing your material, having your examples ready, and being confident in your motivations can all reduce anxiety.
And keep things in perspective: “Interviews aren’t life and death,” says Ben. “The worst that can happen is that you aren’t successful — and that doesn’t mean you won’t be successful in the future.”