Who we are
Petplan is the UK’s favourite pet insurer and part of Allianz Insurance plc.
At Petplan, we’re all about pets. Big or small, young or old – we know you want the best for them. The health of animals and the joy they bring to their owners has always been at the heart of what we do. In fact, it is the reason we exist.
Many of our staff are pet owners too so we understand what a worrying time it is if your animal is ill or injured.
We love pets as much as you do
Come and join our team! We have an exciting opportunity for a Senior Marketing and Communications Executive to join our family of talented people in the Pet Trading team, working across our pet portfolio.
Working cross-functionally, you’ll lead the delivery of marketing campaigns and projects to drive loyalty and retention.
Your focus:
- Deliver and manage marketing campaigns to existing customers, using multiple channels such as email, SMS and post.
- Use data and insight to identify and deliver improvements to customer communications, documentation and journeys in line with the existing customer strategy.
- Work collaboratively to ensure changes are made on time and on budget and regulatory requirements have been met.
- Lead cross-functional projects as required to optimise the customer experience.
- Collate and share regular reporting on campaign performance with internal and external stakeholders.
- Support with business-as-usual and ad hoc tasks and projects as required.
- Coaching of the Marketing and Communications Executives.
About you
You will have a number of years previous experience working in a professional marketing or communications role.
Experience or knowledge of the pet industry would be an advantage. You will also have a passion for pets!
You will have proven success delivering end-to-end projects working with internal and external stakeholders.
You will be a team player, able to collaborate across multiple teams and projects.
You will be a creative thinker, with strong problem-solving skills.
You will have excellent communication skills with the ability to influence, negotiate or empathise as required.
You will be self-motivated, with a commitment to excellence.
Qualifications:
You will hold or are keen to study towards a professional qualification in marketing (e.g. CIM or IDM).
Our Ways of Working
The role will be based at Allianz Ditton Park, Riding Court Road, Datchet SL3 9LL
.
Our office with flex model means that you will have the opportunity to work from home as well as the office. As a hybrid worker you will be in the office between 2 and 16 days per month depending on individual and business need. This will be discussed at interview stage
Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.
Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
What We Will Offer You
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
- 25 Days holiday with flexible buy/sell holiday options
- Annual performance related bonus
- Contributory pension scheme
- Development days
- A discount up to 50% on a range of insurance products including car, home and pet
- Retail discounts
Diversity & Inclusion
At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.
We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
Hr-recruitment@allianz.co.uk
resourcingteam@allianz.co.uk
Join us - Let’s Care for Tomorrow.