Kennedys is looking for an experienced Senior Claims Handler to join our expanding Claims Handling team, with a particular focus on Warranty & Indemnity claims.
This is an exciting opportunity for someone with strong commercial claims experience who is looking to develop their expertise within a specialist area and work as part of a growing claims function.
You will take ownership of a varied portfolio of claims, managing matters from initial notification through to resolution and working closely with a range of internal and external stakeholders.
Key responsibilities
- Manage a portfolio of insurance claims from first notification through to settlement or conclusion.
- Review policy wordings and assess coverage, liability and quantum.
- Identify the key issues on new claims at an early stage and establish an appropriate claims strategy.
- Investigate claims and obtain the documentation and evidence required to progress matters effectively.
- Establish and regularly review appropriate reserves.
- Develop commercial and cost-effective strategies to achieve timely claim resolutions.
- Negotiate settlements within the appropriate authority and make clear recommendations where further authority is required.
- Maintain accurate and comprehensive claims records.
- Produce clear, commercially focused reports and recommendations.
- Liaise confidently with insurers, brokers, insureds, lawyers, experts and other third parties.
- Identify coverage concerns and other material issues and escalate these appropriately.
These responsibilities align closely with the existing Kennedys Senior Claims Handler profile.
About you
We would particularly like to hear from candidates with:
- Previous experience managing insurance claims, ideally involving complex commercial or specialty risks.
- Experience of Warranty & Indemnity claims would be advantageous, although candidates with strong transferable experience from areas such as Professional Indemnity or Financial Lines would also be of interest.
- Strong analytical and decision-making skills.
- Excellent written and verbal communication skills.
- Confidence dealing with multiple stakeholders.
- The ability to manage a busy caseload independently while knowing when to escalate complex issues.
This is a particularly good opportunity for an experienced claims professional who wants to develop specialist expertise while joining a team at an exciting stage of its growth.
About Kennedys
Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 3,000 people in 45 offices across 18 countries around the world we have some of the most respected legal minds in their field.
Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.
We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.
What do we have to offer?
We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.
Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive, distinctive and ambitious. Our values are at the core of who we are and what make us a great firm to work with and for.
The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.
We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.
Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.
