Underwriting Services Assistant
Job Title
Underwriting Services Assistant
Reference
UK002023
Town
Liverpool
Business Line
Client Services
Introduction
At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe. We have a bold ambition to become the best Commercial Lines business in the UK, demonstrated by our recent acquisition of NIG and Farmweb, allowing us to scale by leveraging our combined financial strength and importantly ensure our people feel the benefits of our joint capabilities.We have an opportunity for an Underwriting Services Assistant to join our team on a hybrid basis.
Your Role
As an Underwriting Services Assistant, you will be responsible for guiding underwriting service solutions for all Commercial Lines products across renewal, new business, and mid-term adjustment customer journeys. You will be responsible for delivering high-quality pre- and post-delivery activity, as well as providing efficient and effective solutions to ensure underwriters have all the information, they need to focus on risk selection and good underwriting strategies. You will support the expectations of underwriters and brokers, making it simple for our customers to do business with us. You will enjoy working at a fast pace in a high-performance environment, interacting with underwriters and brokers over the phone or via email. Our underwriters rely on you to be available when they need you to ensure Commercial Lines P&L consistently provides excellent service to its customers.
About You
You will have experience with providing excellent customer service. With good written and verbal communication skills and experience with Excel, you will be computer-literate, with the ability to follow processes, work towards goals, and embrace feedback, as well as excellent time management and attention to detail.
What We Offer You
At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future. We’ll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.
About Us
We celebrate individuality and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. We understand that home life is a priority and are happy to consider reduced hours or job shares. If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how RSA could be the next step in your career journey. Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.
