Working hours: This role is available on a part-time, job-share or full-time basis.

Location: Manchester with regular travel to other UK offices

Closing date for applications: 23rd February 2026

The opportunity:

We are seeking a dedicated individual to join us as Head of Regional Broker Markets, a high-visibility leadership role. This key position involves identifying opportunities for profitable growth, enhancing market presence, improving service and productivity, and fostering essential relationships to ensure underwriting effectiveness. You will work closely with senior stakeholders to ensure the delivery of seamless, customer-focused regional services. If you are driven, committed, and energetic, we invite you to consider this exciting opportunity.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Key responsibilities:

Achieve financial targets across all sectors and segments within the region.
Lead the Regional Leadership team.
Lead market-facing activities and promote our diverse niche propositions.
Manage and lead the Underwriting and Sales Teams alongside the Regional Underwriting Lead, Senior BRM, and Operational Performance Manager.
Develop and nurture strategic relationships with key national accounts.
Act as a prominent figure in the regional market.
Enhance underwriting effectiveness.
Oversee the performance and development of direct reports to ensure continuous improvement in key activities and behaviours.
Introduce and develop specialist propositions within the regional market.
Implement the Broker distribution strategy.
Develop and execute the regional operational plan across various sectors and segments.
Serve as a role model for organizational behaviours and ensure their integration throughout the business sectors and segments.
Align business plans with the Head of Regional Markets and Head of Sales and Distribution.
Drive the implementation and monitoring of business plans with effective management and governance.
Coordinate closely with all support functions to meet broker and customer needs.

Your skills and experience: 

Thorough understanding of the broker market and evolving distribution landscape.
Strong influencing skills, particularly in strategic impact matters with external contacts, vendor representatives, or senior management level customers.
Advanced negotiation skills.
Excellent relationship management and account management capabilities.
Proficient in sales proposals and presentations.
Solid knowledge of underwriting.
Proven management responsibility experience, including leading and developing teams.

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Broker Markets jobs

Head of Regional Broker Markets