Head of External Communications - EMEA

Do you enjoy shaping clear, credible external communications across multiple markets within a global matrix organisation?

Are you motivated by building trust, reputation and relevance while working cross‑border with senior stakeholders?

If so, come and join us as our next Head of External Communications - EMEA.

This is a London‑based hybrid role, offering flexibility between home and our London office, with some travel across EMEA.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As Head of External Communications – EMEA, you will lead Aon’s external communications across the region, working closely with senior leaders and communications colleagues across countries and globally.

Work with the EMEA CMO and Global Head of Communications to shape and deliver external communications aligned to business priorities
Set clear ways of working across EMEA to support consistent, effective communications in a cross‑border, global matrix environment
Build strong relationships with journalists across key markets, securing coverage and managing media enquiries
Strengthen Aon’s presence and share of voice across key themes shaping client needs across Risk Capital and Human Capital
Act as a brand guardian, ensuring messaging is clear, consistent and aligned with Aon’s brand voice
Oversee the creation and activation of press releases, statements, blog posts, talking points and social content across EMEA, balancing regional consistency with local relevance
Lead crisis and incident communications across the region, escalating to global teams when needed
Prepare regional leaders for media interviews and public speaking opportunities
Travel occasionally across EMEA to support key markets and stakeholder relationships
Lead and develop an EMEA communications team, with matrix leadership of in‑country specialists
Provide Helix leadership for external communications across Solution Lines, regions and functions, ensuring alignment and clarity across the operating model

How this opportunity is different

This role offers the opportunity to lead external communications across a diverse region within a global organisation. You will work across borders and cultures, with real scope to shape how Aon communicates externally in EMEA, supported by strong global partnerships and an established regional team.

Skills and experience that will lead to success

Experience leading external communications across multiple countries within a global or matrixed organisation
Strong media relations experience and sound judgement around reputation management
Confidence working cross‑border, balancing global alignment with local needs
Experience supporting or leading crisis and incident communications
Proven people leadership skills, including working through direct and matrix reporting lines.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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Head of External Communications - EMEA