Job Introduction

Digital Lead - 12 month FTC

Salary - £45,000-£50,000 (dependent on experience)

FT 35 hours per week

Hybrid - Monthly travel will be involved to our offices in either London or Folkestone

Following Saga's recent announcement to partner with Ageas in early 2026, you will be responsible for supporting with the overall Marketing transition plan working alongside our new partner.

Saga Insurance is embarking on an exciting new partnership with Ageas to offer Car & Home insurance. To prepare for this, there is a programme of work across the next twelve months that needs to be supported within the Insurance Marketing team.

This role will focus on the development of digital journeys, including new journeys, integration of existing journeys and supporting the data workstream ensuring we are able to deliver the required elements to support the launch of the partnership.

This role will be standalone but work closely with the wider Ecommerce & CRO team as well as facing into other teams across the business including IT & Change, Enterprise & Ageas.

We need you to have experience in an eCommerce, project management or digital product role where you champion the user experience every day. Experience within digital project and or product management, working within a fast-paced, scrum environment, demonstrating strong stakeholder management, collaboration and presentation skills to drive performance and innovation will be required in this role.

Role Responsibility

Lead the day-to-day requirements of the Marketing deliverables for the Ageas partnership launch across Digital
Ensure the on-time delivery of all marketing requirements, to support the wider Programme team in delivering the project to time, within budget
Prioritise and maintain the Marketing development requirements/backlog, ensuring the Ecommerce & CRO Manager is fully briefed on all aspects of the project
Review all changes to identify impact to Marketing and ensure they meet requirements, working closely with wider teams across the business to balance multiple deliverables
Coordinate with IT to ensure smooth execution of project timeline
Handling and coordinating approvals from stakeholders in line with internal processes

The Ideal Candidate

Knowledge of Ecomm & CRO practices
Google/Adobe tech stack knowledge
Analytics/marketing tag management implementation
Naturally curious and creative individual; able to think around problems
A rigorous and logical thinker
High levels of drive, enthusiasm, and energy
Consistently challenges and raises the bar on business and employee performance
Commercially minded, with a strong ‘results led’ focus
Decisive and able to work well under pressure
Problem solving and conflict resolution
Organised with the ability to juggle multiple tasks
Proven ability to manage stakeholder relationships effectively
Solid understanding of the web development process.
Excellent communication skills, with the ability to engage with various levels within the organisation.
Familiarity with Agile methodologies would be advantageous
Relevant technical experience of websites and development builds
Experience of managing projects from start to finish
Problem resolution, resolving and escalating issues as needed

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

Our working week is 35 hours per week, these can be worked flexibly to suit your working style
25 days holiday + bank holidays
Option to purchase additional leave up to 5 extra days
Pension scheme matched up to 10%
Life assurance policy on joining us
Wellbeing programme
Colleague discounts including family discounts on cruises and holidays
Range of reductions and offers from leading retailers, travel groups and entertainment companies
Enhanced maternity and paternity leave
Grandparents leave
Company performance related annual bonus - Up to 5%
Income protection
Access to Saga Academy, our bespoke learning platform

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.

We aim to be the largest and most-trusted brand for older people in the UK. Our focus on delivering exceptional experiences empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.

We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.

Thanks to our people, Saga has been ranked 6th in the UK’s Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.

We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.

Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.

For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga

Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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Saga Group

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Digital Lead - 12 month FTC