Job Profile Summary

The role reports is accountable for overseeing the Engineering functions within the Chaucer Technology Group (CTG). This role leads a key department as part of the evolution of the operating model and is instrumental in modernising the ways of working.

This role requires a strategic thinker with an Engineering background and proven leadership skills. The role has overall accountability for the Engineering vision and roadmaps that support and advances the company's business objectives. It also involves leading and mentoring a team of DevSecOps Leads and a Security Engineering Lead, collaborating with cross-functional teams such as Product Management, Architecture, Service Management, and Quality & Technical Assurance within a matrix IT organisation

They will lead Engineering resources (internal and 3rd party) across multiple Engineering teams, ensuring that business and technology requirements are both delivered and are aligned.

Job Description

Develop and communicate the overall Engineering strategy and long-term vision for the IT technology portfolio, ensuring it aligns with the company's broader business goals.
Coordinate with stakeholders across teams to ensure work is completed on time and within budget
Act as a liaison between engineering teams and other stakeholders, and keep senior leadership informed on progress and challenges
Identify risks associated with new tools, processes and ways of working and establish procedures to mitigate those risks
Provide technical leadership on large business change to ensure they are completed effectively
Manage day-to-day Engineering operations, including networks, servers, storage, cloud infrastructure, security engineering and software development
Being an active member of the Technology Leadership team

Leadership and Strategy:

Demonstrates a high level of self-awareness through a commitment to continuous, personal improvement and learning
Demonstrates high personal resilience and ability to adapt to change
Builds effective teams, coaches and mentor’s people
Translates organisational vision through effective goal setting and strategic planning. Able to think creatively and innovatively
Understanding of the way the business works and displays knowledge of the external marketplace, to drive the business forward
Striving to build key relationships and showing ownership of targets; focusing on results
Develop and execute the engineering strategy in alignment with the company's overall objectives.
Provide visionary leadership to the Engineering teams.
Create and maintain a culture of Engineering excellence in the company
Ensure that the team is working efficiently and effectively, bringing an DevSecOps mindset, adapting to changing circumstances while working within the organisational constraints of budget, resource whilst adhering to quality standards
Motivate the team to deliver the best services possible, and take accountability for the teams’ actions and decisions
Set clear goals, foster a culture of ownership and collaboration, and provide opportunities for continuous professional development

Technical Delivery Management:

Oversee the technical delivery, planning and execution of all engineering transformation across the business portfolios. Ensure work is completed on time, within budget, and to the highest quality standards.

Technical Oversight:

Provide engineering guidance and support to the engineering teams. Ensure the adoption of best practices and the latest technologies. Ensure standardisation, simplification and effectiveness across the technology value chain

Vendor Management:

Conduct due diligence during the selection and onboarding of third-party providers
Monitor and review vendor performance against agreed KPIs and metrics
Schedule regular governance meetings with vendors to review performance
Ensure compliance with industry standards and regulations

Stakeholder Engagement:

Collaborate with key stakeholders, including senior management, clients, and partners, to understand their needs and ensure successful product outcomes.

Risk Management:

Identify and mitigate risks associated with engineering activities.
Implement robust processes and controls to ensure compliance with industry standards and regulations.

Performance Monitoring:

Establish and monitor key performance indicators (KPIs) to track the success of engineering initiatives. Continuously seek opportunities to improve efficiency and effectiveness.

Skills and Competencies

Creates an inclusive environment that values individual difference to leverage diversity
Relevant industry experience in engineering roles, with previous experience in an engineering leadership position.
Problem-Solving – Excellent analytical and problem-solving abilities. Ability to think strategically and make data-driven decisions.
A team-builder and collaborator, who can work comfortably in a highly collaborative setting.
Can work comfortably with senior business leadership, has a positive can-do attitude, open and welcoming to change.
Have exceptional leadership skills, being able to influence cross-functional departmental leaders in a particular direction.
Can quickly form meaningful connections inspiring trust and confidence in others.
Detail and quality oriented, with a customer focus, an exceptionally keen eye for detail and highly organised.
Able to manage multiple priorities and meet deadlines, demonstrating an ability to remain calm under stress and in times of uncertainty.

ABOUT US

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.

Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).

A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.

We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.

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