Job Reference: R0017078

Do you have experience working with digital integrations/solutions and have API experience?

Come and provide technical advice and support in the delivery of digital/API solutions to our Digital Partners here at Markel !

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs.

The opportunity:

We have an exciting opportunity for a Digital Integration Specialist to join the Markel team in Manchester or Leeds. The Markel Direct team offer a range of insurance products including professional indemnity, public liability, employers liability, D&O, property, occupational personal accident, legal representation and employment cover and cyber. Our distribution channels fall in to 3 key categories – Markets, which are created through direct to consumer channels, Online or via our UK call centre, through our white label introducer network and our most recent development is the creation of our digital partner proposition providing API integrations into Insurtechs or broker platforms.

We have two retail brands that attract customers from different sectors of the micro/SME market. Markel Direct has been running for 10 years and targets multiple sectors including IT, fitness, Therapists, Photographers and Charities & Community Group. Caunce O’Hara offers specialist insurance to contractors, consultants, freelancers, self-employed professionals and to the oil & rail sectors. This is a new role which will report through the Operational Team but will also work closely with Digital Marketing. The role has been created to act as a conduit between our Digital Partners, our system provider, IS2 and our Divisional Operational team.

Working closely with internal resource and third-party developers to ensure business requirements are understood, supplier resources are committed to delivery and projects are kept on track. Supporting delivery of all partner integration digital development as well as technical systems development aligned with business objectives. The role will also provide technical advice and support in the delivery of digital/API solutions to our Digital Partners, address queries raised with the system providers working with the Operational team to ensure all business systems requirements have completed testing prior to deployment.

What you’ll be doing:

Be the delivery lead on all partner digital integrations from scoping to delivery

Work with partners and internal team members to facilitate their understanding of the digital solutions available. Documenting requirements for implementation planning

Act as the SME for digital development solutions, supporting partners throughout their development with areas such as question set mapping, data flows and reporting

Work with team and IT vendors to keep up to date with new technologies to define requirements for enhancing our digital solutions to support new distribution opportunities

Collaborate with internal partners from operations, compliance, marketing and sales to ensure multi-functional goals are achieved on API projects

Ensure that high level protocols are in place and adhered to during project delivery

Work with the Operational team to ensure all systems are tested and signed off prior to launch

Provide learnings log post-delivery of all integrations

Provide guidance and insight through the Operational planning process

Our must haves:

Understanding of API’s and how they work

Support software developers in digital integrations

Strong organisational skills

Experience supporting and solve technical implementations

Customer-focused approach and attention to detail. Confident communicator

Excellent numeracy and literacy skills

Ability to build and maintain relationships with partners

Drive and enthusiasm for meeting deadlines

Strong desire to provide technical support for a technology customer base

Our nice to have’s:

Experience in insurance or financial services

Experience of working with both Agile and Waterfall deliveries

Who we are:

Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you:

A great starting salary plus annual bonus & strong benefits package…
25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are a Disability Confident Committed employer which means we will you'll have a positive experience applying for a role at Markel and are able to perform at your best. If there are any adjustments we can reasonably make to ensure that the process is accessible for you at every stage please let us know.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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