Job Title: IT Vendor Management Lead

Contract Type: Permanent, Part Time, Full Time, Job Share option available

Salary Range: £50,000 DOE

Location: Eastleigh office twice a week

IT Vendor Management Lead: You will be responsible for delivering business outcomes though our key strategic vendor relationships, ensuring these relationships deliver on value and customer outcomes in line with our objectives. This will be achieved by monitoring the contractual performance of our vendors, ensuring compliance with Service Levels, maintaining assurance reviews, supporting security evaluations and guiding the designated Relationship Managers in undertaking performance reviews.

Main Responsibilities as an IT Vendor Management Lead:

Vendor Performance Management:

Oversee the performance of SaaS vendors, ensuring they meet contractual agreements and deliver value for Ageas.

Monitor and report on vendor performance, including service levels and contractual obligations.

Vendor Management:

· Understand and maintain assurance models for IT vendors, supporting Information Security, Compliance, and Data Governance.

· Ensure vendors comply with assurance and security elements.

Commercial Negotiations:

· Negotiate commercial terms for strategic IT contracts to achieve beneficial outcomes for Ageas.

· Provide subject matter expertise during the generation of Master Service Agreements and Statements of Work.

Risk and Innovation Management:

· Identify and report risks associated with existing or potential SaaS vendors.

· Maintain awareness of innovations in the IT vendor market and translate these into strategic outcomes for Ageas.

Relationship Building and Reporting:

· Build and maintain effective strategic relationships with IT vendors.

· Provide periodic reporting on vendor performance and improvement plans, ensuring sustainable business value.

Skills and experience you need as an IT Vendor Management Lead:

· Proven experience dealing with IT contracts with complex provisions and clauses, with a good understanding of how to discuss and negotiate contract financial terms either as a lead or as part of a negotiation team

· Proven ability to negotiate and deal with a range of stakeholders, both internal and external to the organisation. Ability to test and challenge business assumptions.

· Able to demonstrate excellent communication skills; able to build rapport and maintain a network of contacts.

· Demonstrable experience of preparing service metrics with the ability to analyse and interpret data/metrics.

· Organised with good project management skills.

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

Here are some of the benefits you can enjoy at Ageas:

Flexible Working- Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.

Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Yoga, Mindfulness.

Supporting your Wealth- Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.

Supporting you at Work- Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.

Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.

Benefits for Them- Partner Life Assurance and Critical Illness cover.

Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops.

Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.

Supporting you back to work- Return to work programme after maternity leave.

About Ageas:

We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.

As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, member of iCAN and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone.

We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.

Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements. To find out more about Ageas, see About Us.

Want to be part of a Winning Team? Come and join Ageas.

Click on the ‘Apply button’ to be considered.

IT Vendor Management jobs

IT Vendor Management Lead