Primary Details

Time Type: Full timeWorker Type: Employee

Marketing and Communications Planning Manager

London (Hybrid)

Fixed Term 12 Months (Full Time)

At QBE, our purpose is to enable a more resilient future.

We are an international insurer and reinsurer with a local presence in 27 countries.

The opportunity

Are you a dynamic, forward-thinking individual with a passion for driving marketing & comm’s commercial outcomes, being a strategic partner to the business and understand the importance of embedding operational excellence to achieve this? Do you thrive in a collaborative team environment and have the confidence to make things happen? We’re looking for someone just like you to join our Marketing & Communications team on a full time, 12 months fixed term contract.

Your new role

As our Marketing & Communications Planning Manager, you’ll play a key role in shaping how we are planning our activity and ensuring operational excellence. You’ll spearhead the development of a seamless, integrated planning approach while driving transformation, optimising budgets, and ensuring robust governance and controls. This role isn’t for the faint-hearted – you’ll need to juggle multiple projects, collaborate cross-functionally, and confidently push forward initiatives that challenge the status quo.

You’ll work closely with our Head of Marketing & Communications, supporting them in shaping and executing a strategic vision that’s both bold and impactful. Your role will be central in aligning short-term goals with long-term strategy, transforming our marketing efforts, and ensuring continuous improvement.

Main responsibilities:

Develop and lead a comprehensive, forward-thinking planning approach for the Marketing & Communications function, ensuring seamless alignment with business goals and measurable outcomes that drive real impact.
Take ownership of the quarterly prioritisation process, working with key business stakeholders to ensure resources are allocated effectively and in alignment with top business priorities.
Identify key market trends, customer insights, and competitive intelligence to guide cross-functional strategic decision-making and keep us ahead of the curve.
Oversee the budget, making sure we’re tracking spend effectively and delivering the maximum impact and ROI possible.
Implement robust financial tracking and reporting mechanisms, ensuring spend aligns with key priorities and drives measurable results.
Drive efficiencies and cost-saving initiatives, while never compromising on the high-quality marketing and communications output that defines our brand.
Collaborate with the wider team to document and optimise key processes, ensuring that the necessary controls and governance are in place to support ongoing success.
Coordinate key strategic transformation projects that enhance marketing and communications effectiveness, ensuring they’re successfully delivered on time, within scope, and with results that speak for themselves.

About You

You're a go-getter who’s confident, strategic, and not afraid to take the lead.

You'll have an experience in financial services marketing (we’re looking for that solid industry background).

Skills you'll need:

A multi-tasker who can spin several plates at once without breaking a sweat.
A collaborative mindset with the drive to push for transformation.
A hands-on approach to driving governance, budget optimisation, and operational excellence.
Experience in strategic planning, budget management, governance, and project co-ordination (experience in marketing and communications within financial services or insurance).
Excellent knowledge of performance measurement and process optimisation.
Leadership and collaboration skills, with the ability to influence and engage senior stakeholders.
Exceptional analytical, problem-solving, and decision-making abilities.
Experience influencing cross-functional teams and navigating a complex, matrix organisation

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.

#LI-Hybrid

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://qbeeurope.com/careers/flex-qbe/).

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

To find out more about why you should work for QBE, visit our careers website.

At My Best - QBE Benefits

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. As well as the benefits below we also offer an extensive choice of other options to suit you!

30 days holiday a year with the option to buy up to 2 additional days.

Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.

Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.

Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.

Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.

Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.

Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

To find out more visit our Reward Page

QBE Awards

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year

Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer

UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year

Working Dads Employer Awards 2023 Winner: Parental Policies Award

Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer

You can view all our awards here

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page

Accessibility

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.

ESG & Sustainability

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report

What next? If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We believe this is our moment – what if it was yours too?

APPLY NOW and let’s make it happen!

Skills:

Business Case Development, Communication, Critical Thinking, Customer Insights, Intentional collaboration, Managing performance, Problem Solving, Research Analysis, Risk Management, Sound Judgment, Stakeholder Management, Strategic Business Development, Strategic Management, Strategic Planning, Waterfall Project Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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