MyAviva Propositions Lead (This role is a Secondment for 12 months)

Salary: London circa £85,000/ National: circa £75,000

Do you love shaping digital experiences that truly make a difference for customers?

Are you someone who thrives on collaboration, innovation, and turning ideas into impactful propositions? This role could suit someone with experience leading digital propositions, ready for a step up, or keen to bring their expertise in customer engagement to a flagship platform.

A bit about the job

You’ll lead the development and delivery of our Aviva Score proposition and help to drive proposition alignment and development within MyAviva. This role exists to create meaningful propositions that help customers manage their Wealth, Health, and Home needs. You’ll work across Digital, Data, and Marketing teams, collaborating with senior leaders to shape and implement strategies that drive engagement and deliver measurable outcomes. Your focus will be to define the future of Aviva Score as our flagship One Aviva proposition, ensuring compliance and optimising campaigns. You will also consider how our existing propositions can combine more seamlessly to create a brilliant experience for customers that meets their needs today and in the future.

Skills and experience we’re looking for

Proven experience shaping and delivering propositions with a strong digital and customer engagement focus.
Ability to think strategically and innovatively, creating future proposition experiences and new ways of working.
Skilled at storytelling and simplifying complex ideas, with excellent communication and collaboration skills to influence senior stakeholders.
Strong commercial mindset with experience building business cases and using data-driven analysis to measure impact.
Experience managing third-party partnerships and driving priorities in a fast-paced environment.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

London salary circa £85,000 and National circa £75,000 (depending on location, skills, experience, and qualifications)
Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva’s.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Harjot Kaur a call on 07353 138456 or send an email to harjot.kaur@aviva.com

Propositions Lead jobs

MyAviva Propositions Lead