Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.

You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

To act as an Account Director in the best interests of the company. To proactively manage affinity client relationships at a senior level, optimising income, profitability and growth for both Gallagher Retail and the partner. Participate in selected new business opportunities and contribute towards the future development and strategic direction of Retail Partnerships.

How you'll make an impact

Create a strategic plan in respect of each partner regularly evaluating performance, lead volume and revenue against budget.
Ensure all relationships are governed by appropriate contracts and IAR agreements
Ensure that all existing affinity partners are maintained and create annual growth plans.
Deliver sales plans and QBRs
Responsible for on-boarding new affinity partnerships ensuring appropriate SLAs are agreed and appropriate contracts are in place.
Proactively seek to identify new opportunities to promote existing products via new, or emerging channels, or new partners.
Take forward any new business opportunities and building and updating a pipeline plan
Build a strong network within Gallagher retail to identify new opportunities.
Work with marketing in the pursuit of positive PR and news stories to raise the external profile of Gallagher in a positive manner.
Liaise with Brand Partners customer experience manager and negotiate with partners to improve processes/procedures for mutual benefit.
Create annual budget plans and ensure income targets are achieved for all affinity partners. Monitor and report on partner profitability within agreed timescales
Act as the principle contact point within Brand Partners for all affinity partners.
Contribute towards other key initiatives to grow Gallagher revenue and profit
Maintain a strong knowledge and awareness of the personal lines insurance market, regularly monitoring market trends and changes, and identifying new, or emerging opportunities
Manage and develop any direct reports
Undertake additional senior duties and responsibilities that may reasonably be expected with the role
Comply with AJG Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Managing Client information, Whistle Blowing, Treating Customers Fairly
Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher’s shared values, in particular, putting clients at the heart of our business.
Take all reasonable steps to ensure the part of the business for which you are accountable for demonstrably complies with applicable laws, rules, regulations, good governance and Gallagher’s shared values, in particular, putting clients at the heart of our business. If shortcomings are identified, take responsibility for remedial action planning, and action in conjunction with the relevant experts within the firm

About You

Experience in business development and/or relationship management at a senior level, preferably in personal lines and a contact centre environment.
Previous experience in a management position, comfortable at creating sales plans and working to targets.
Strong analytical skills linked to budget management and control.
Demonstrates innovative ideas based on industry activities/trends
Tactical negotiation and influencing experience with internal/external stakeholders
Demonstrated rapport-building experience with internal/external stakeholders
Evidence of effectively prioritising risks to manage concurrent workflow
Identify potential problems and sought advice/consultation when required
Robust knowledge of personal lines insurance
Works to deadlines in accordance to TOM (Target Operating Model)
Able to quickly grasp and interpret salient information internal/external to maximise growth opportunities

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
Defined contribution pension scheme, which Gallagher will also contribute to
Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
Income protection, we’ll cover up to 50% of your annual income, with options to top up
Health cash plan or Private medical insurance

Other benefits include:

Three fully paid volunteering days per year
Employee Stock Purchase plan, offering company shares at a discount
Share incentive plan, HMRC approved, tax effective, stock purchase plan
Critical illness cover
Discounted gym membership, with over 3,000 gyms nationally
Season ticket loan
Access to a discounted voucher portal to save money on your weekly shop or next big purchase
Emergency back-up family care
And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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