EL/160424 - Business Systems Analyst

Posted: 16/04/2024 12:10

Salary: Competitive

Location: London

Level: Technical

Deadline: 19/06/2024 23:59

Hours: 35

Benefits: Please refer to the list of Employee Benefits

Job Type: Permanent

Job Description

Job Title Business Systems Analyst

Department IT

Reports to Business Systems Analyst Manager

Location London

Website www.amwinsglobalrisks.com

Amwins Global Risks

At Amwins Global Risks, we succeed together. We’re not ‘just another London broker’ placing risks and signing contracts. We’re forging relationships that are built to last. With over 600 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s.

Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.

We believe in a flat organisational structure that prizes expertise and relationships equally. Unlike most of our competitors, we don’t have an executive team sitting on top of the business. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.

Introduction

To ensure that the hardware and software investment at Amwins Global Risks is utilised to its full potential.

Project Management and delivery of new efficient business processes utilising Amwins Global Risks IT hardware and software.

To identify and evaluate inefficient business processes and rectify using IT hardware and software solutions.

Responsibilities

Business Systems

Support and work closely with the business ratifying current procedures.
Documentation of current and future processes.
To work closely with the Infrastructure Team to implement new efficient systems.
Co-ordinate software updates with the Service Desk and IT Managers for UAT / Live etc.
Adhere to robust change control procedures that are in place.
Ensure software issues are logged and prioritised accordingly.
Review and distribute where appropriate software release notes to raise awareness with London and Cheltenham technical leads.
Manage and approve permission, configuration and coding requests from the Service Desk.
Regularly review processes, identifying and addressing any inefficiencies.
Log all work on DevOps and adhere to our sprint structure
Co-ordinate and supply training and software updates with the Service Desk and IT Managers.
Maintain professional communications to all involved when dealing with any issue.

Personal Attributes

Knowledge/Skills/Qualifications

Lloyds Insurance Market
General Insurance Broking
Insurance Broking systems (not essential)
Project Management
Microsoft Office 365
Microsoft 365
SharePoint
PowerPlatform
Good inter-personal skills
Presentation skills
SQL Reporting (not essential)
Business Process re-engineering
Workflow / Visio
Educated to degree level or equivalent (previous position / working knowledge)

Position in Company

The Business Systems Analyst is a member of the IT Team
The post holder reports to the Head of Group Business Systems
The post holder will work closely with the Head of Group Business Systems and other IT/Operations Managers
The post holder will work with employees (internal stakeholders) and organisations or companies (external stakeholders)

Key Competencies

Insurance products and services Level 2
Intermediary operations Level 2
Understanding the customer Level 3
Communicating and influencing Level 3
Management information Level 3
Planning and organising Level 3
Analysis & Decision Making Level 3

Systems jobs

Business Systems Analyst