TMO Lead (6‑month Fixed Term Contract)

Hybrid, London Location

Be at the heart of transformation. Stand Out with Premium Credit.

At Premium Credit, we’re on an ambitious, multi‑year journey of product and organisational transformation – and we’re looking for an experienced TMO Lead to help shape and drive this change.

This is a high‑impact 6‑month Fixed Term Contract role where you’ll set up and lead a Transformation Management Office (TMO) for one of our most important programmes. Reporting directly to the Programme Director – Product Transformation, you’ll work closely with the Executive Committee, senior leaders and programme teams to ensure robust governance, clarity, and momentum across the transformation portfolio.

If you thrive in fast‑paced environments, enjoy bringing structure to complexity, and are passionate about transformation done well – this role is for you.

What you’ll be doing

As TMO Lead, you’ll be the centre of excellence for transformation governance and information. You’ll:

Establish and lead the TMO, defining governance frameworks, standards, and controls across the programme
Partner with the Programme Director to shape and manage the overall programme plan, milestones and critical path
Own RAAIDD management, ensuring risks, dependencies and decisions are visible, controlled and acted upon
Build clear, insightful reporting, dashboards and scorecards to track delivery, benefits, KPIs and programme health
Support programme assurance and continuous improvement, embedding best practice and capturing lessons learned
Oversee programme‑level communications, producing high‑quality SteerCo, ExCo and Board packs
Support resource planning and forecasting, providing a forward six‑month view of capacity and demand
Oversee programme finances, working closely with Finance to provide clear, timely insights
Propose and own tools and documentation repositories that enable effective delivery across the portfolio

You’ll act as a trusted advisor – providing insight, challenge and assurance at exactly the right moments.

What we’re looking for

You’ll bring a strong background in PMO/TMO leadership and be confident operating at senior level. We’re ideally looking for someone who has:

Significant experience in PMO or TMO assurance, programme and portfolio management
A strong understanding of portfolio management processes, governance and controls
Excellent analytical, organisational and decision‑making skills
Proven ability to influence and build relationships across all levels of the organisation
Confidence producing clear MI, dashboards and executive‑level reporting
Strong financial awareness, including cost control and financial reporting
Line management experience
A proactive, structured and detail‑oriented approach

Just as importantly, you’ll live our values and bring energy, resilience and ownership to everything you do.

Why Premium Credit?

Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending £6 billion to over 3 million customers through a network of almost three thousand partners- and growing.

Certified as a Great Place to Work and recently awarded a Top 100 Place to Work, we’re a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.4 and a Silver Sustainability medal.

You’ll be part of a collaborative, inclusive environment where your expertise genuinely makes an impact.

Ready to stand out?

If you’re an experienced TMO professional looking for a 6‑month FTC where you can make a real difference on a major transformation programme, we’d love to hear from you.

We’re committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to recruitment@pcl.co.uk

If you're made an offer of employment you'll be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time.

To ensure you can work from home efficiently you'll be asked to provide your internet speed at the application stage.

Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share.

By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. PCL uses AI tools to assist with our review of applications, including to summarise CVs against relevant job criteria and transcribe interviews. However, our team always makes the final decision on any application. Please see our privacy notice (https://www.premiumcredit.com/Recruitment-privacy-notice) for further information on how we process your personal data during the application process.

All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment.

So, if role appeals to you and you’re looking to join an industry-leading organisation, please apply. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply? And if you’re in a job share just apply as a pair. We look forward to hearing from you.

Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early.

We're not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role.

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