Head of Education, Charities & Social Organisations Part-Time, Job-Share and Full-Time)

115520

Location: We’re flexible on where you are based, however, there will be frequent travel to Farnborough and London, and other UK offices when required

Closing Date: 10th September 2024

The opportunity:

We’re looking for the next Head of Education and C&SO (Charities & Social Organisations) for Zurich Municipal (ZM). Zurich Municipal is a leading provider of insurance and risk management solutions for the public and voluntary sectors. Since 1993 we’ve insured charities, voluntary organisations, housing associations, and the education and public sectors, helping our customers better understand and reduce the risks they face. We provide insurance for organisations of all sizes across the UK, from insuring a large local authority to small community groups.

As a certified function under the SMCR, you will have ownership of the financial delivery and customer experience for two incredibly exciting areas of our business. You’ll be navigating a complex market environment whilst building relationships with a range of internal and external stakeholders. You’ll be a critical member of the ZM Leadership Team, reporting directly to the Managing Director, at the heart of shaping our wider strategy and ensuring that a range of priorities are delivered for each of our core stakeholder groups. This role also has the responsibility to lead both Underwriting and Sales teams during an exciting time of evolution at ZM.

This role is a Certification Regime role that is subject to Fitness & Propriety standards under the Senior Managers and Certification Regime (SMCR). The successful candidate will be offered the position subject to the successful completion of Regulatory Reference requirements

What will you be doing?

Defining and executing the market strategy for our customers, including schools, universities, colleges and the voluntary sector.
Leading a diverse array of teams to deliver excellent customer outcomes, by dedicating time to build a high performing team with strong engagement and a focus on operational excellence.
Balancing market dynamics and underwriting discipline in order to set and deliver financial plans.
Maintaining a strong presence in the market, by acting as a key spokesperson and building relationships with key clients, partners and other external stakeholders.
Taking an active role on the ZM Leadership Team and wider UK senior leadership group, to own and sponsor delivery of the strategy.

What are we looking for?

Our ideal candidate will be an established people leader who is confident they can support and motivate large teams, inspiring high-performance. You’ll need to set a clear direction and be able to juggle business priorities. We want someone who can make bold decisions and consider where to invest energy and resources to ensure operational delivery.

To be successful in this role, we believe you’ll need a high level of commercial acumen and understand the business levers that influence the financial result. You’ll also need to be comfortable working direct with customers, and engaging with our partners and other industry bodies, such as the Department for Education.

If this sounds like you, and you want to tackle challenges with creativity and strategic thinking, then we want to hear from you!

Further information:

At Zurich, we are committed to supporting every employee to progress in their careers and therefore encourage internal moves through a transparent posting and selection process. We also ask you to talk to your current line manager about your application so they can support you too.

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

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Head of Education, Charities & Social Organisations