Job Reference: R0017020

Do you have a background in facilities management and a desire to deliver a first class experience?

Help us deliver an inspiring and energising workplace that optimises operational effectiveness and adapts to the changing needs of the organisation here at Markel

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs.

The opportunity:

Reporting to the Head of Workplace, you will handle Markel International’s London office floors at 20 Fenchurch Street (Walkie Talkie Building). The Workplace Manager will be a key member of the Markel International Workplace team and a service centric professional, who will lead a diverse team of workplace professionals and work closely with local senior management and partners. The role will ensure the delivery of an inspiring and energising workplace that optimises operational effectiveness, adapts to the changing needs of the organisation, and supports a best-in-class employee experience enabling talent attractiveness and retention.

What you’ll be doing:

Prepares annual operating and capital budgets; monitors and analyses costs to ensure department is operating within budget; prepares monthly variance and quarterly forecasts; reviews expenditures to look at opportunities for cost savings

Responsible for developing, monitoring, and analysing critical metrics across all operational areas; helps drive key initiatives and strategic long-term goals through scheduled tracking and reporting to create visibility of these metrics across the organisation

Responsible and accountable for all daily operations and for providing an effective workplace experience that supports cross-department collaboration and high employee engagement

Responsible for the provision of central services such as reception, switchboard, guest services, mail /courier, and housekeeping; and is responsible for leading the team delivering these services

Partners with Human Resources and Tech to deliver a smooth and efficient onboarding experience for new hires; runs the Service-Now ticketing process to ensure all new hires, transfers, departures, and terminations are efficiently and effectively led according to established onboarding and off-boarding processes

Handle all central facilities services such as mechanical, electrical, HVAC and plumbing

Engaging with key partners in space planning activities; manages space for maximum efficiency

Accountable for local Health and Safety compliance; develops, implements, and administers health and safety programs to meet local legislative requirements

Lead a diverse team of professionals supporting and delivering services to the London office

Build a trusting and inclusive culture where employees feel empowered to share new and innovative ideas to help achieve our vision, strategy, and business priorities

Responsible for facility and furniture key management; ensures key logs are maintained

Reviews contractor RAMS and ensures safe system of works are in place

Our must haves:

Strong experience within facilities management – we will look at any sector including hotels, hospitality, etc

Service oriented and experienced in managing programs, compliance, maintenance contracts, service agreements, office asset management, large scale occupancy & space planning, food services, vendor management and inhouse events

Ability to foster effective working relationships with internal and external partners and vendors

Ability to quickly understand organisational dynamics and management priorities, and able to work effectively in a fast paced, results driven culture

Ability to multi-task and thrive under pressure in a fast-changing environment

Possesses strong problem solving and trouble shooting skills, logical thinking, and common sense

Proven and confident decision maker

Intermediate to advanced knowledge of MS Office (Word, Excel, Outlook, PowerPoint)

Who we are:

Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you:

A great starting salary plus annual bonus & strong benefits package…
25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us to request any accommodations that may be needed.

Workplace jobs

Workplace Manager