Pen Underwriting

About Us

Pen is an underwriting and distribution business that has combined all the security and capabilities you’d expect from an insurance company with the entrepreneurial energy, niche expertise, and flexibility that MGAs are known for. And we’re part of Gallagher.

Here at Pen, we’ve come a long way in a short space of time. But the truth is, the journey’s just begun.

From a ‘super start-up’ of a dozen or so brands in 2015, to a single cohesive business, we’re setting our sights on our next milestone — with a bold vision to become a £1 billion GWP underwriting and distribution business.

We’ve already built a well-known brand, transformed ourselves operationally and created a multi-class, multi-territory virtual insurer — combining all the security and capabilities you’d expect from an insurance company with the entrepreneurial energy, niche expertise and flexibility that MGAs are known for, as well as a true marketplace for our brokers.

We’re now executing on our accelerated growth strategy to bring that £1 billion business into reality. Having acquired the highly respected Manchester Underwriting Management in 2021, we added the specialist marine businesses Vessel Protect, Trafalgar Marine Trades, BMM Ports & Terminals, Freeboard Maritime, and Fortify Marine to the Pen family in 2023 creating a whole new area of niche expertise.

OUR VALUES

Ideas

Starting with ideas, we find smart ways to make the most of opportunities

• Leveraging expertise and technology to create solutions

• Bringing new products and services to market

• Solving broker, carrier, coverholder, and insured pain points

Agility

We are responsive people, empowered to make decisions

• Meeting Pen service standards

• Adapting products and processes quickly

• Being flexible in how we address challenges

Connecting

We work together to offer joined up solutions

• Being accessible to other teams

• Collaborating on initiatives across the business

• Being proactive about cross-selling opportunities

Fulfilment

We deliver products, services, processes and infrastructure that provide a competitive advantage

• Satisfying needs of all stakeholders

• Executing work with attention to detail

• Providing a consistent customer experience

Solving

We focus on building our reputation as long-term partners

• Developing sustainable business practices

• Progressing our expertise, skills, and technology

• Creating solutions for the future

These values guide us in our daily work to help you achieve that. And they underpin our vision to be the benchmark MGA against which all other MGAs and distribution businesses measure themselves.

Our story is about finding a better way. That’s the power of Pen.

What You Can Expect From Us

Here at Gallagher, we are fully committed to our culture of leading with The Gallagher Way, providing growth for the go-getter, and facing the future together with our employees.

That’s why we have mentorship programmes and a flat management structure.

If you want access to your business leaders, you’ll get it. And we can be so sure of this because it’s what our employees tell us whenever we ask them.

To find out more; here are some useful links:

• The Gallagher Way — a set of shared principles our employees follow each and every day

• ESG website — information about our impact on the environment, our people, and the communities we serve

• LinkedIn | Instagram (Life at Gallagher)

A History of Integrity

Since 1927, Gallagher has led with integrity, ethics, and purpose — the building blocks of The Gallagher Way.

Founded on the principles of transparency and accountability, we’ve upheld our commitment to ethical business through decades of growth, change, and expansion. For nearly a century, we’ve proudly built a reputation of trust and integrity with our clients and colleagues. And we’re just getting started.