With continued growth and expansion of the Company, we are looking for a Senior Operations Analyst to support our growing team. The successful candidate will have deep understanding of Insurance invoicing & processing, Xchanging applications (IMR and ECF) and policy documents (MRCs, Premium Calculations, etc.).
The candidate will report to our Operations Lead and will work closely with our Broking teams in London, Europe, New York, Los Angeles and Singapore.
What will you gain from this role?
The Texel Group continues to grow, and we are expanding our Operations team across the Globe, the candidate will have the opportunity to work with a dynamic team while helping us to create an effective team delivery model to support our broking team in closing deals more efficiently. We also offer a large opportunity for internal and external training on different subjects, from Excel skills, Problem Solving, Data Management, Visualization and more. Also, additional opportunities include assisting with the charitable work of the Texel Foundation.
Key Responsibilities:
- Liaise with Brokers, Clients and Insurers to create and maintain Invoices and Work Packages
- Ensure internal processes and controls are observed
- Support and drive the usage of proper tools and systems for Policy Management
Skills/Qualifications:
- Have a good understanding of Lloyd’s of London systems (ECF, IMR, etc.) and can work with them to submit complex or unique policies
- Understand London Market CRD, also knows how to ensure these details are reflected in the documentation
- Process Lloyd’s of London submissions against the agreed SLA and follow up when needed
- Manage submission and invce queries from internal and external teams in order to ensure an efficient payment processing
- Basic knowledge of insurance documents (e.g. MRC guidelines) and how they affect policies
- Basic understanding of taxes for placements
- Have a basic understanding of the financial documents (Credit and Debit Notes, LPANs, etc.) and transactions resulting from an insurance policy
- Good Excel skills
- Good understanding of other MS Office tools
- A real team player happy to get involved in multiple tasks
- Proactive and focused on the delivery of successful outcomes
- The ability to take ownership and be accountable for own deliverables
- Has a pragmatic approach when dealing with stakeholders
- Strong attention to detail
Benefits:
- Competitive salary based on your experience
- Annual discretionary bonus scheme
- 15% of gross salary pension contribution
- 25 days holiday plus bank holidays (increasing to 27 days at five years and 30 days at 10 years)
- Comprehensive private medical insurance with Bupa, including dental and menopause support service
- Parental leave: 26 weeks full pay maternity, 12 weeks full pay paternity
- Flexible working
- Life coaching sessions
- Critical illness insurance, group life assurance & group income protection
Inclusive Hiring at Texel
We are committed to ensuring that everyone feels accepted and we welcome applicants from all backgrounds. If your experience looks different from what you’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
About the Texel Group
The Texel Group is an independent, market-leading credit and political risk specialist insurance broker, primarily focused on the development, structuring and execution of credit insurance for our clients. With over 29 years’ experience working with major international investment and commercial banks, global commodity traders, international corporates and multilateral development finance institutions, our expert brokers have the skills and experience to help our clients understand the product and ensure that it is correctly structured for each transaction.
