Client Service Advisor – After the Event Insurance (Insolvency & Restructuring)

AON • Permanent • Birmingham, West Midlands, England, United Kingdom • 15h ago

Hours Required: Full-time, Hybrid working

Client Service Advisor – After the Event Insurance (Insolvency & Restructuring)

Are you looking to build deep client relationships while growing your expertise in a truly specialist area? Do you enjoy working in a fast‑paced environment where no two days are the same?

Aon’s Insolvency & Restructuring business is creating a new role focused on the day-to-day management of an After the Event insurance facility for insolvency and restructuring matters.

The successful candidate will support clients and their advisers in accessing and using the facility, working with insurers, lawyers, litigation funders and colleagues across Aon.

This is a hands-on role combining litigation-risk analysis, insurance broking, case management and client service. The role holder will lead facility enquiries and placements from initial assessment through to policy documentation and ongoing case developments. Larger or more complex matters will be handled in close collaboration with Aon’s wider Litigation Risk practice.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Act as a day-to-day point of contact for insolvency practitioners, lawyers and other advisers seeking to use Aon’s ATE facility.
Review new enquiries against the facility’s agreed parameters and gather the information required to assess the underlying litigation, including merits, quantum, costs exposure, enforcement prospects, funding arrangements and proposed case strategy.
Turn complex legal and financial information into clear submissions and presentations for insurers and other stakeholders.
Manage referrals and submissions to the facility insurer, obtain and discuss terms, and help clients understand the structure, cost, scope and limitations of available cover.
Build effective working relationships with clients, insurers, law firms, funders and colleagues across Aon’s Insolvency & Restructuring and Legal Expense Insurance practices.
The opportunity to meet clients, attend events and build excellent client relationships.

How this opportunity is different

You’ll join a highly regarded specialist Insolvency & Restructuring business, trusted by leading UK advisers and involved in some of the market’s largest and most complex mandates. This gives our ATE practice a strong platform to support clients on significant litigation and recovery matters.

You’ll have the opportunity to:

Work at the intersection of law, insurance and restructuring: apply analytical and commercial judgement to live disputes while providing practical, responsive advice.
Create client value: help office-holders and other stakeholders manage adverse-costs exposure, pursue appropriate claims and protect value in the estate.
Collaborate across a specialist network: work with Aon’s Litigation Risk practice, insurers, lawyers, funders and insolvency professionals.
Develop specialist expertise: build your knowledge of ATE, insolvency litigation and facility management while taking increasing ownership of cases.

Skills and capabilities that will lead to success

Litigation analysis: able to assess the key features of a legal dispute, including merits, quantum, costs and recoverability. This could have been developed in legal practice, litigation funding, legal expenses insurance, claims, restructuring or a related area.
Commercial judgement: able to evaluate risk, understand different stakeholder interests and identify workable solutions for clients and insurers.
Clear communication: able to explain complex legal and insurance issues in plain English and produce concise, persuasive written submissions.
Relationship building: confident building credibility and lasting relationships with senior clients, lawyers, insurers and colleagues.
Relevant background: a legal qualification such as an LLB, CILEX, SQE or LPC would be advantageous but is not essential. Experience or knowledge of litigation, legal expenses or After the Event (ATE) insurance would be particularly valuable.

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