Location: Swindon or Fareham – Flexible
Are you ready to create a more digital future?
Are you looking for a career in Digital Technology? Are you ready to learn, quickly?
As a Five-star rated eTrade insurer we need you to help us stay on top. We put the customer at the heart of everything that we do, and we need like-minded people to join us on our journey.
Our Digital Deployment Team support Zurich and our customers to make the best use of our systems and ensure that our systems are supported and enhanced to maintain our Five-star rating.
What will you be doing?
Your primary role will be to facilitate the successful execution of the retail digital strategy, helping to align Retail’s business processes and delivering benefits through our Digital Deployment Team. The Digital Product Specialist should be able to help stakeholders formulate a route from where the business is today, to where it needs to be in the future.
You will be required to analyse, transform and ultimately resolve business problems with the help of technology. There will be a requirement to assess the suitability of current information systems in terms of their intended outcomes and play a key role in the implementation on new Information Systems.
This role will involve strong stakeholder engagement and an ability to extract information from business users and developers. You will provide challenge based on your system know how, not taking the path of least resistance where you feel that there is opportunity to make the solution better.
You will be surrounded by a team of experts who support each other to get to the right outcome first time! You will work closely with every member of the team, offering support to ensure requirements address business needs and are supplier ready, making sure our system specifications are correct while supporting testing and operations on any queries they have throughout the change lifecycle.
The successful candidate, subject to funding availability and requirements, will be given the opportunity to achieve a Level 4 Business Analyst qualification through completing an apprenticeship alongside their role.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
What skills are we looking for:
- Customer Focus & Technical Curiosity: Understand customer needs and market trends, translating technology into business solutions.
- Strategic Alignment & Problem-Solving: Guide stakeholders from current state to future goals, ensuring alignment with our digital strategy, and analyse and resolve business problems using technology.
- System Assessment & Implementation: Evaluate and implement suitable Digital Products, ensuring they meet business needs and support system specifications throughout the change lifecycle.
- Stakeholder Engagement & Team Collaboration: Extract valuable insights from users and developers to improve solutions, and work closely with team members to ensure effective collaboration.
- Leadership & Adaptability: Lead in a dynamic, technical environment, driving success through collaboration, innovation, and personal development.
What happens next?
As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.
We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.
Our Culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.
We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
