Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Data Analytics, Technology

Target Openings

What Is the Opportunity?

We are looking for a Director, Data Governance Lead to join us at Travelers Europe!

At Travelers, we create trusted strategic products and services to unlock the power of our data. We enhance and measure our ability to access, govern, manage, connect and integrate internal and external data assets and ensure our employees understand the value of data and the impacts to our business.

As a Director, you will lead strategies to promote effective data governance practices to ensure that data is consistent, trustworthy, and doesn't get misused. You will measure accuracy, completeness, consistency, and reliability of data to embody and promote Traveler's data culture values. Consulting with business partners, you will drive the adoption of data management, governance, and metadata policies, standards, and best practices in order to demonstrate the tangible value of strong data governance. You will provide leadership by setting priorities, assigning work and coaching team members in the support and adoption of data in an agile model.

This role is eligible for a £2,500 new joiner referral bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

Lead the creation and implementation of a comprehensive data strategy that aligns with the organization's overall business goals. This includes identifying key data initiatives, establishing data governance frameworks, and ensuring data quality and integrity across all business units.
Foster collaboration among various departments to promote data-driven decision-making. This involves working closely with IT, marketing, finance, and other teams to identify data needs, establish best practices, and facilitate the integration of data solutions into business processes.
Establish metrics and KPIs to assess the effectiveness of data management initiatives. Regularly review data practices, identify areas for improvement, and drive continuous enhancement of data capabilities to ensure the organization remains competitive and responsive to market changes. Direct the process of managing the availability, usability, integrity security and privacy of the data.
Collaborate with partners to influence, develop and implementation of innovative governance practices, roles, responsibilities.
Accountable for procedures, processes and influence the development of remediation plans to assure data quality for business purposes
Consult with team leadership to prioritize business data quality requirements, specifications, and rules.
Guide the rollout and adoption metadata repository, data catalog, reference data management, and data lineage capabilities.
Work with business customers to ensure appropriate naming definitions and standards are being followed.
Act as an escalation point for customer requests (internal or external) of advanced complexity which may include changes to production systems, determine impact on existing systems, processes and develops appropriate specifications, enhancements and or procedures to comply.
Oversee or lead root cause analysis and resolution of business data issues, including proposal and implementation of specification or procedural changes to address issue, working with impacted areas
Leverage knowledge of data models, data relationships, mapping lineage and business rules to ensure that solutions meet operational and business needs
Create processes and workflows to capture knowledge, find information and maintain its relevance
Articulate guiding principles and frameworks that align with the strategic vision
Lead the creation, maintenance and governance of taxonomies and ensures its applicability to content and/or data
Effectively manage resources to implement ongoing projects, enhancements, initiatives and/or problem resolution.
May coach team members on performing complex data profiling and analysis and communicate results in support of data quality processes.
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Excellent communication skills with the ability to interact with all levels of management.
Excellent decision-making skills with the ability to break a problem down into manageable pieces, evaluate potential risks/alternatives, and implement effective, timely solutions.
Able to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives, goals, and future data direction.
Experience leading and managing complex projects.
Proven leadership skills with the ability to manage change, develop employees, and align resources to accomplish key objectives.
Advanced understanding of emerging trends and new technologies in knowledge management.
Strong understanding of overall physical and logical data model and of data relationships, mapping, lineage and business rules.
Ability to understand metadata management, including metadata management, lineage, and cataloging.
Excellent ability to use ETL / Data Integration tools, one or more Data platforms, and Cloud Computing Technologies and related emerging technology.
Demonstrated experience with one or more of the following Tools and languages – SQL, Snowflake, Python, Hive, Qlik tools, NoSQL.

What is a Must Have?

Bachelor’s degree or substantial relevant data and analytics, and/or data management experience.

What Is in It for You?

Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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Director, Europe Data Governance Lead