Client Manager/Broker – Global Broking Centre – Marine Liabilities, Ports and Terminals

We’re Hiring!

Aon’s Global Broking Centre are currently recruiting a Client Manager/Broker to join our Marine Liability, Ports and Terminals team based in London.

You will be responsible for the day to day running of the account (client service) in collaboration with other team colleagues, and will include client retention objectives, new business development and co-ordinating and contributing to the marketing and negotiation of business within the Lloyd’s and Company Markets.

This is a hybrid role with the flexibility to work both virtually and from our London office.

Global Broking Centre – London

The Global Broking Centre in London is an integral part of Aon’s global broking strategy. The GBC provides colleagues from across the Aon network with access to specialist brokers and client managers, dedicated client solutions and thought leadership, and significant global insurance capacity.

The GBC works with network colleagues to deliver market-leading solutions to Aon clients, creating a competitive advantage in our placement strategies worldwide.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Some of your key responsibilities will include:

Client/network engagement:

Completion of Initial engagement and cover confirmation to Clients and/or Networks.
Relationship development/management (clients and/or network).
Understanding the Client’s business and insurance requirements and providing technical advice to Clients/Networks.
Setting insurance program and placement strategy with the client in conjunction with Networks.
Prepare/tailor MRC’s/MRCe’s to ensure that Client’s insurance needs are met with optimum coverage.
Analysing data and preparing submissions/presentations to Markets/Clients and/or Networks.
Present terms to Clients and/or Networks, including both offensive and defensive RFP responses.

Market Broking:

Assist in preparing marketing strategies.
Face-to-face Lloyds Broking, and E-trading.
Negotiate terms, obtain quotations and place new and renewal business within the London/International markets, including facilities.
Negotiate Mid Term changes to coverage with markets.
Establish and develop effective working relationships with Insurers.

General:

The use of PPL and other London market / Aon proprietary systems
File maintenance and management including marketing sheets
ECM/critical document/KPI management
Providing checklists/instructions/calculations to Client Service Delivery and Processing Teams.

Comply with regulatory and other standards as directed by line management, and responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

The Team

The London GBC Marine Liability, Ports and Terminals team comprises of 10 Client Managers and Brokers with various levels of experience and expertise. The team serves a wide portfolio of clients emanating from within North America, South America, AsiaPacific and Europe, in collaboration with our Retail networks in key Global hubs. This is an exciting opportunity to join an enthusiastic team, in growth mode, with access to Lloyds, Company markets, and other Aon facilities, to deliver the Marine Liability, Ports and Terminals (re)insurance requirements of our Shipping clients.

Skills and experience that will lead to success

Excellent Client Service skill and demonstrable experience in client management.
Organised, with the ability to prioritise work, delivering accurately and on time;
Willingness to learn and develop a deep technical understanding of the Liability, Ports and Terminals sector
Ability to interpret and use data effectively;
An understanding of London and Global insurance markets;
Ability to use insurance industry IT systems and understand processes to efficiently deliver client service;
Good analytical and problem-solving skills;
Effective communication and presentation skills;
Ability to work well as part of a team and with network offices;
Demonstrates integrity and professionalism.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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