Programme Manager

Salary: c. £75,000 (depending on location, skills and experience)

Locations: Norwich and York

Are you someone who thrives on leading large‑scale transformation in complex, multi‑partner environments?

This is a great job for an experienced programme leader who has delivered major digital, AI or technology change initiatives. It would particularly suit someone skilled at working with senior stakeholders, shaping strategy and driving delivery at pace in a large organisation.

A bit about the job

This role exists to lead Aviva’s end‑to‑end Virtual Assistant (VA) transformation—one of our most strategically important GenAI programmes. You’ll work across business, technology, data and operations teams to define the VA roadmap and ensure safe, effective and high‑value delivery. You’ll be responsible for programme leadership, governance, structured planning and stakeholder engagement across Aviva and key partners. You will also lead the Virtual Assistant programme across all workstreams, facilitating the creation and refinement of the VA scope, roadmap, design principles and value framework. A critical part of the role is unifying delivery teams from Aviva, BCG and other third parties around shared priorities, integration plans and success measures.

Skills and experience we’re looking for:

Proven experience leading complex digital, AI or technology integration programmes in a large organisation with leading
Strong knowledge of delivering projects and knowledge of Aviva change frameworks.
Excellent planning and delivery capability, with a track record of building and managing structured programme plans.
A confident communicator skilled at influencing senior stakeholders and simplifying complex topics for non‑technical audiences.
Experience coordinating multi‑partner delivery environments and managing third‑party vendors

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

Starting salary circa £75,000 (depending on location, skills, experience, and qualifications)
Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva’s.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Aviva-funded Private Medical Benefit to help you get expert support when you need it
Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on 07775546100 or send an email to amber.britton@aviva.com

Transformation Programme jobs

Programme Manager