With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
The responsibility of a Claims Handler at Arch Insurance Company (Europe) Limited relates to the handling of all casualty claims generated by Arch managed syndicates/companies in all territories.
Duties include but are not limited to the following:
- Handle casualty claims emanating from Arch’s Lloyds and company platforms.
- Responsible for the delivery of a high level claims service. This involves regular communication with claims manager and underwriters.
- Assist underwriters in the implementation of their overall underwriting strategy.
- Manage service providers involved in the claims function on a day to day basis.
- Assist in aspects of coverage and potential recovery.
Technical Expertise
- Adhering to the Arch Insurance (Europe) Ltd reserving philosophy and ensuring claims are reserved in a consistent and accurate manner.
- Responsibility for handling losses within handler’s authority levels.
- Representing Arch Insurance (Europe) Ltd in the London market.
Assisting in the management of external service providers
- Feedback on the performance of technical experts i.e. lawyers and loss adjusters and ensuring adherence to SLA’s
- Feedback on the performance of TPA’s
- Assisting in the training of TPA’s.
- Audit of TPA’s
Skills and Competencies
- An ability to communicate at the highest levels across all areas of an organisation
- An ability to think and act strategically
- Must be results and service focussed
- Strong influencing and decision making
- Ability to multi-task and be highly organised
- A competent level of technical expertise in claims handling.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
14100 ARCH UK ACCOUNT SET - TO BE USED FOR Q1 PAYROLL ONLY - Arch Europe Insurance Services Ltd
