Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Overview
Are you ready to make an impact? Join Gallagher’s Communications Practice as an Internal Communications (IC) Subject Matter Expert. In this key role, you’ll collaborate with our Client Services, Creative, and Digital teams to craft strategic recommendations that inspire and deliver results for a diverse range of clients.
From conducting audits and analysing trends to shaping campaign goals and messages, your expertise will drive meaningful outcomes. You’ll also play a vital role in growing our business—wowing prospects with your knowledge, representing Gallagher at industry events, and elevating our brand on the global stage
How you'll make an impact
Industry Expertise:
- Stay ahead of trends in the Internal Communications industry, using insights to shape innovative strategies for clients.
- Understand clients’ brands, objectives, and challenges to deliver tailored solutions.
- Develop intelligent, cohesive IC plans that drive campaign success and client growth.
- Generate creative ideas in collaboration with the Communications Practice team.
- Act as the voice of Gallagher Communications on all things IC, sharing expertise with clients and colleagues.
Client Delivery:
- Provide strategic guidance to clients, driving long-term growth and success.
- Partner with senior leaders to create commercially creative solutions for clients and Gallagher.
- Conduct client audits, identify challenges, and recommend actionable solutions.
- Build trusted relationships with senior client stakeholders, becoming their go-to IC expert.
Collaboration & Relationships:
- Inspire, guide, and support the Client Service team and wider Practice on IC best practices.
- Build strong relationships with global Gallagher colleagues, championing collaboration and our BetterWorks value proposition.
- Support new business pitches, tenders, and client onboarding, contributing to the growth of the business.
Business Development:
- Work with the Leadership Team to achieve strategic objectives and identify new opportunities.
- Contribute to product and proposition development, ensuring our offerings evolve with market needs.
- Represent Gallagher at industry events, strengthening our IC proposition in the market.
Operational Excellence:
- Accurately record time and meet utilisation targets.
- Ensure compliance with internal policies, regulations, and Gallagher’s shared values, always putting clients at the heart of what we do.
About You
- Strong expertise in Internal Communications, with a solid understanding of industry best practices.
- Consultancy or agency experience essential, with a proven ability to manage complex client accounts and engage senior stakeholders.
- Experience with global or US clients and presenting at industry events is a plus.
- Skilled in creating and sharing thought leadership content.
Skills & Attributes:
- Strategic thinker with excellent organisational and project management skills.
- Strong written and verbal communication, with a focus on internal communication and employee engagement.
- Confident presenter, influencer, and relationship builder.
- Proficient in social media for brand awareness and business development.
- Collaborative, adaptable, and solutions-focused, with a keen eye for detail.
- Commercially aware and committed to delivering exceptional client service.
Additional Requirements:
- Right to Work in the UK.
- Willing to travel as needed (e.g., up to 5 weeks annually, including potential US travel).
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits include:
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
