Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
Shape the future
We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
Grow with us
We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
Win as a Team
We are currently looking for a Lead Underwriter to join our Underwriting Centre in Manchester on a hybrid basis.
This is a fantastic opportunity to lead initiatives that enhance our portfolio whilst having a large contribution to coaching and developing others.
You’ll make an impact by:
- Enhance portfolio performance and profitability, focusing on underperforming products, broker accounts and large cases, ensuring delivery of Op Plan targets and strategic priorities.
- Develop and implement strategies to grow market share and customer value, supported by detailed analysis of revenue and profit performance and solutions to address underperforming areas.
- Strengthen technical performance across the team by supporting training, licence progression and the development of underwriting skills in line with business strategy.
- Drive improvements to the Broker journey through reduced referrals, excellent communication, effective collaboration and adherence to underwriting standards and governance frameworks.
- Monitor and report on performance outcomes, maintain insight into competitive and market developments, and take accountability for ongoing personal development to maximise contribution.
Your skills and experience:
- Extensive Commercial UW experience within Property / Commercial Combined.
- Practical application of capability development solutions with extensive knowledge of portfolio management.
- Good Problem solving skills with the ability to think strategically, whilst delivering department wide technical solutions linked to improvement activity or the implementation of new solutions.
- Excellent communications skills, with the ability to develop relationships and work collaboratively and effectively with internal and external stakeholders.
- Advanced coaching and development skills, with experience in providing technical training to support knowledge progression
Why You’ll Love It Here:
Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Health & wellbeing + virtual GP
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI Commitment:
We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.
As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.
We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.
If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.
