About us
Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsureds. For over 120 years we’ve been industry leaders in a variety of specialist areas.
Working here
A career with us means the freedom to flourish. Whether you’re beginning your journey or ready to make your next move you’ll find a team of talented, inspirational people who care about their work and each other.
What really sets us apart is our people. We’re a diverse range of passionate advocates for doing things differently. We work together as one team, and our aim is always the outcome that will benefit everyone.
What you’ll do
To provide prompt, accurate and effective technical administration (and processing) support directly to clients and business unit.
Role Responsibilities
- Keep track of impending renewals and provide renewal information to Account Executives in good time to enable terms to be obtained and firm orders placed
- Liaise with Account Executives to ensure all relevant information is gathered in the preparation of market documentation and that it matches the client/market requirements
- Liaise with Account Executives to achieve agreement from markets where required and maintaining diary/pending system to monitor progress
- Accurate and timely production of client documentation
- Maintain accurate and concise placing files, using the corporate document management system
- Liaise with compliance and credit control to ensure all procedures are followed
- Ensure that risk, premium and claim data reports are received, processed and settled within specified timescales and service levels
- Process, monitor and update aggregate numbers and provide relevant commentary on utilisation and monitor premium against GPI
- Work with the output of automated processes and be responsible for maintaining accurate data and records within Binder management system
- Produce exception and trend analysis reporting, profit commission calculation and key performance indicator reports
- Prepare and submit London Market Insurance documentation including submission of LPANs and supporting documents to Xchanging
- Review, monitor and provide resolution to technical questions from clients, markets, credit control, claims and the business unit, to ensure that the client’s best interests are maintained
- Provide updates and progress reports to management as required
- Maintain diary system to ensure that files are appropriately progressed
- Monitor signings received from Xchanging and ensure timely resolution of queries and settlement of premiums and advising the business as required
- Perform quality control checks on all documentation
- Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.
- Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
- Promote Miller brand and values to enhance Miller’s reputation in the market
Qualifications
- CII qualifications, or ongoing progress towards these, is desirable
- GCSE grade C or above in English and Maths
- Minimum of 3 A level passes (or equivalent)
Knowledge
- Strong analytical skills
- Strong knowledge of binders process
Experience
- Experience working in a technical binder processing role essential
Benefits
On top of a competitive salary we offer a fantastic benefits package including:
- 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
- Private Medical Insurance
- Medicare cash plan
- Minimum of 25 days annual leave (with flexibility to buy more)
- Life Assurance
- Income Protection
- Critical Illness cover
- Enhanced Maternity, Paternity Adoption and Shared Parental Leave
At Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don’t hesitate to let us know.
