Client Service Adviser - Commercial SME Insurance - Leeds
Do you have experience handling the commercial insurance requirements of a wide and varied portfolio of clientele, ideally from within the SME landscape ? Are you adept at building lasting working relationships with clients and insurers alike ?
If so then we'd love to hear from you in connection with this fantastic new Leeds City Centre based that will be offered on a hybrid working basis.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a Client Service Advisor your key responsibilities will include:
- Working independently whilst supporting you team to ensure delivery of the highest level of service to each assigned Client.
- Identify potential improvements in Client risk & insurance programme and implement recommended changes for Clients if required.
- Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions.
- Preparation of comprehensive marketing presentations and the renewal report to prepare full cover comparisons as required.
- Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them,
- Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make appropriate recommendations to Clients.
How this opportunity is different
This is a phenomenal opportunity to join Aon and benefit from comprehensive suite of benefits and employee wellbeing initiatives that we provide to all colleagues. You'll also be joining an organisation that is in control of its own destiny and provides a culture where everyone can bring their authentic selves to work every day. Career progression and possibilities are endless too!
Skills and experience that will lead to success
- Commercial insurance experience required, ideally gained at an insurance broker
- Fully conversant with FCA principles, procedures and process
- Good level of technical knowledge, especially in the major UK commercial insurance classes, Property, Liability, Fleet and Combined
- Organised, with the ability to prioritise work, delivering accurately and on time
- Embrace change and react positively
- Proven relationship management skills
- Must work well in a team and collaborate with others
- Experience of using the acturis system
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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