Job Description

We have an incredible opportunity to join us here at Phoenix Group as a Change Systems & MI Lead within our Enterprise Transformation Office (ETO) team.

Job Type: Fixed Term Contract (8 months)

Location: This role can be based in Edinburgh, Birmingham or Telford, operating under a hybrid working model with an expectation of two days per week in the office.

Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what matters most to you and how this can be balanced with business requirements during the recruitment process. You can read more about Phoenix Flex here.

Closing date: 30/07/26

Salary and benefits: £58,000 to £70,000 plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

Who are we?

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

The Role

As Change Systems & MI Lead, you will be responsible for the oversight, development and continuous improvement of key enterprise change systems, associated data and management information. The role acts as a bridge between business stakeholders, technology teams and suppliers, ensuring systems, reporting and governance processes remain effective, supported and aligned to organisational priorities.

Key Responsibilities

Own the roadmap, backlog and prioritisation process for SmartCore and enterprise change reporting, balancing demand, capacity, risk and organisational value whilst ensuring capabilities evolve in line with organisational priorities and governance requirements.
Accountable for the ongoing operation and integrity of enterprise change systems, ensuring platforms remain sustainable, controlled and fit for purpose.
Own the control and assurance environment for enterprise change systems and reporting, ensuring compliance with Group standards and confidence in data integrity.
Own the development and continuous improvement of enterprise change MI, partnering with stakeholders to ensure reporting, data and processes support effective governance, oversight and decision-making.
Drive improvements in reporting capability, data quality, automation and operational efficiency.
Work with governance, risk and change stakeholders to embed controls and improve enterprise change processes through system enablement and continuous improvement.
Act as the primary point of contact for enterprise change systems and reporting, supporting governance forums and senior stakeholders on priorities, risks and opportunities.
Manage supplier relationships and performance to support system development, maintenance and organisational objectives.
Lead and develop the team responsible for enterprise change systems and reporting, ensuring effective delivery and continuous improvement.

What We're Looking For

Significant experience owning and developing enterprise-wide business systems.
Strong understanding of change governance, portfolio management and change delivery frameworks.
Proven experience managing system roadmaps, backlogs, releases and competing organisational priorities.
Experience developing and governing management information, with responsibility for data quality, reporting integrity, risk, controls and assurance.
Strong stakeholder management skills, with the ability to influence delivery teams, governance forums, senior leaders and suppliers.

We want to hire the whole version of you.

We’re committed to creating an environment where everyone feels accepted, and we welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised but you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you be at your best.

We’re reviewing applications as they come in, so apply early to avoid missing out.

Find out more about #LifeAtPhoenix #LI-GJ1

• Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates

• Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us

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Change Systems & MI Lead