Job Title: Delegated Audit Analyst - 12-month FTC

Division: Beazley Shared Services – Underwriting and Claims Operations

Key Relationships: Delegated Operations team, underwriting teams, claims teams; the Claims Business Management team; brokers, Coverholders, DCAs; compliance team; Conduct Risk team; Assurance team; Information Security, Licencing Team, external audit firms, delegated underwriting/audit teams from other managing agents, Lloyd’s coordination and delegated authorities team; the LMA

Job Summary: To coordinate audits of Beazley’s programme of Coverholder, DCA (Delegated Claims Administrator), admitted programs, underwriters and claims manager visits and provide assistance in relation to other aspects of delegated underwriting compliance

Key Responsibilities:

Supporting the Delegated Operations Audit Lead in the delivery of Beazley’s Coverholder audit plan. This will include:
liaising with external audit firms, Coverholders, Brokers, Underwriters, delegated Direct Deal manager, claims managers, the Claims Business Management team, other managing agents and Lloyd’s audit function to coordinate and commission external audits as required
ensuring relevant, tailored audit scopes are produced and communicated to firms in advance of audits
analysis of Third Party Audit reports and subsequent production and distribution of detailed actions required
reviewing reports for adherence to audit scope, quality and value for money
tracking and reporting of the completion status of recommendations – including regular follow up with Underwriting teams, producing regular reporting for various Committees
recording timings of audits and following up receipt of reports with firms
holding meetings with various Beazley teams to discuss potential issues arising from audits and record actions, challenging evidence where applicable, agreeing timescales and follow up to ensure that all matters are addressed. These will be logged and communicated to brokers, Coverholders as well as internal stakeholders
tracking audit costs and liaising with external audit firms to ensure value for money
providing support, where required, to the wider Delegated Operations function
Keeping up to date with regulatory and market practises to include attendance at market meetings
tracking of Underwriter audit visits to ensure adherence to plan
Conducting ad-hoc project work in line with the Delegated Audits team strategy and supporting internal stakeholders and other members of the team where required
Assist in the management of ad hoc queries directed to the team
Assist in other activities of the team as required to comply with relevant Beazley procedures and policies

General

At Beazley we are committed to doing the right thing because it is the right thing to do. It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley’s core values and behaviours – PIED and Being Beazley.

Adopt the Beazley culture of Professionalism, Integrity, Effectiveness and Dynamic that contributes to an internal environment of teamwork and promote a positive brand image and experience to our external customers.
Comply with Beazley procedures, policies and regulations including the code of conduct. Undertake training on Beazley policies and procedures as delivered by your line manager, the Talent Management development or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
Display business ethics that uphold the interests of all our customers.
Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Talent Management or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification:

Education and Qualifications

Educated to A level or equivalent
Degree in any discipline – preferred but not essential

Skills and Abilities

Strong organisation skills with the ability to manage own time, meet deadlines and prioritise.
Analytical, able to review reports, extract relevant issues and assess their importance
Assertive, able to provide challenge to internal and external stakeholders to ensure issues identified are adequately addressed and brought to an acceptable conclusion
Able to communicate effectively both verbally and in writing with both internal and external stakeholders and to successfully manage these relationships
Team worker as well as able to work on own initiative
Ability to negotiate and influence at all levels
Strong communication skills, both verbal and written.
Meticulous, precise, thorough, good at record keeping
Strong computer skills – good working knowledge of MS Office, intermediate excel, word and powerpoint skills
Understanding of both strategic and operational details.

Knowledge and Experience

Previous experience of working in a Lloyd’s/general insurance environment – preferred but not essential
Knowledge or experience of binding authority business advantageous
Audit knowledge or experience beneficial
Previous administrative experience

Aptitude and Disposition

Outcome focused, self-motivated, confident and enthusiastic
Professional approach to successfully interact with internal as well as external contacts, in particular external audit firms and other managing agents
Diplomatic, cooperative and collaborative in approach
Team player with a ‘can do’ attitude.

Competencies

Information seeking
Team working
Initiative
Achievement orientation
Concern for quality
Effective communicator

Delegated Operations jobs

Delegated Audit Analyst