Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Professional Indemnity Gallagher Ireland are part of the Arthur J Gallagher Group, one of the largest insurance brokerages in the world. Due to ongoing growth and expansion, we are now seeking to add a Senior Client Account Handler (Professional Indemnity) to our team. The successful candidate can be based in any of our office locations in Ireland. This is a full-time, permanent role.

Gallagher’s team in Ireland have over 100 years of combined insurance experience, we offer business, personal, and financial insurance solutions, protecting what matters most, to the people who matter to us – our customers.

We do our utmost to provide the very best in customer service, niche insurance solutions, and expert advice. Founded by Arthur J. Gallagher in Chicago in 1927, Gallagher has grown to be one of the leading insurance brokerages, risk management, and human capital consultant companies in the world. With significant reach internationally, our organisation employs over 50,000 people and our global network provides services in more than 130 countries.

How you'll make an impact

Manage client/prospect relationships and grow your portfolio/existing accounts, providing the most appropriate Professional services Insurance advice & Risk management solutions
Negotiate with insurers to obtain best in class coverage & terms for clients that accurately and effectively match client requirements
Handle own workload to successfully service the client relationship and ensure placements are completed within proper timeframes
Ensure client information is kept up to date
Building strong working relationships, collaborating with other Gallagher teams, always treating others in a fair and respectful way.
Manage renewals lists within required timelines, adhering to agreed policies and procedures.
Obtaining renewal information from clients for review and re-broking.
Preparing submissions to markets as required.
Preparation and issuing of client renewal terms, and all supporting policy documents, debiting premium
Validation of insurer’s policy documentation for accuracy and timely issue of all policy documentation in hard and soft copy formats.
Ensuring full disclosure of issues as they arise in line with compliance and legislative requirements, adhering to the relevant codes, CPC, AML/TF, F&P, etc.
Taking personal responsibility for delivering the highest level of client service to maximise client retention.
Providing advice to customers on implications of policy wordings e.g., policy conditions and exclusions.

About you

Prior experience in an Account Handler / Advisor role in a brokerage/insurance environment
This is an MCC role, and the minimum mandatory requirement is Certified Insurance Practitioner (CIP), working towards your MDI qualification.
Extensive knowledge and understanding of Professional Indemnity, Cyber & Management Liability market products.
Robust knowledge of client market and insurance industry network

Professional Indemnity jobs

Senior Client Account Handler - Professional Indemnity