Social Media Manager

Job Title

Reference

UK002168

Town

Multiple Locations

Business Line

Corporate Communications

Introduction

At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe.

We have a bold ambition to become the best Commercial Lines business in the UK, demonstrated by our recent acquisition of NIG and Farmweb, allowing us to scale by leveraging our combined financial strength and importantly ensure our people feel the benefits of our joint capabilities.

We are currently recruiting for a Social Media Manager to join our established and experienced Comms team here at RSA on a hybrid basis.

Your role

As the Social Media Manager at RSA you will be responsible for developing, implementing, and managing our social media strategy in a way that elevates RSA’s entire social media presence. You will create, curate, and manage high-quality, engaging content for all social media platforms, including text, images, videos, and infographics, working with and supporting colleagues across the function.

You will work closely with colleagues in communications and marketing to plan, execute, and optimize social media campaigns to drive brand awareness, engagement, and lead generation. You will ensure effective community management by monitoring, respond to, and engage with followers and clients across all social media channels in a timely and professional manner.

You will collaborate with the marketing, product, and customer service teams as well as colleagues at our parent company Intact to ensure cohesive messaging and branding across all touchpoints. You will promote the company’s values, mission, and vision through authentic and compelling social media content.

About you

To be successful in this role you will have in-depth knowledge of social media platforms, tools, and analytics alongside a genuine passion for all things digital. You will have a creative mindset with the ability to develop engaging and original content, with good writing, editing, and communication skills.

You will have a good understanding of digital marketing and communications concepts and strategies. You will have good organizational and project management skills. You will have the ability to work independently and as part of a team in a dynamic environment.

You will have familiarity with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms (e.g., Google Analytics, Facebook Insights). As well as knowledge of SEO, web traffic metrics, and online marketing channels is essential.

What we offer you

At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.

We’ll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.

About Us

We celebrate individuality and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

We understand that home life is a priority and are happy to consider reduced hours or job shares.

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how RSA could be the next step in your career journey.

Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.

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