Job Title: Data Product Owner – Customer
Reports To: Product Manager – Distribution & Marketing Data
Key Relationships: CDO teams, Product team, Change Programmes & Strategic Projects, Product Owners, Product Managers, Value Stream Leads, IT and Data Management, Business Stakeholders, Outsourced teams
Job Summary:
Beazley’s data reflects the complexity of our business. We are committed to building a modern data culture that ensures data is reusable and integrated into our business products and services effectively.
In this role you will be responsible for maximizing the value of data products within your domain by defining and prioritizing features, ensuring alignment with business objectives, and driving delivery through agile product teams. This role focuses on enabling the business to leverage data for insights, analytics, and operational efficiency, while ensuring compliance with regulatory requirements.
Your will own the roadmap for your assigned data domain collaborating closely with Product Managers, Data Engineers, Analysts, and business stakeholders to deliver high-quality, scalable data solutions that unlock measurable business outcomes.
This role translates business outcomes into product delivery, structures demand and priorities, alongside capability development and regulatory and control frameworks,
The role requires close collaboration with product team, business stakeholders, data / change leadership and outsourced partners to unlock the value of data assets, drive innovation, and support decision-making through advanced analytics and AI.
Key Responsibilities:
The successful candidate will be responsible for:
Product Development & Delivery
- Customer & Partner 360: Own customer data products; enable segmentation, propensity scoring, journey analytics, and attribution.
- Drive initiatives to improve customer data quality, accessibility, and usability across the organization.
- Enable advanced analytics and personalization capabilities through enriched customer datasets.
- Partner with Marketing and Customer Experience teams to unlock insights for retention and acquisition strategies.
- Define and communicate the vision, goals, and roadmap for the data product within the assigned domain.
- Partner with Product Manager to translate strategy into prioritized backlogs, acceptance criteria, and release plans.
- Own and prioritize the product backlog, balancing short-term delivery with long-term strategic goals.
- Translate business needs into clear, actionable user stories and acceptance criteria.
- Collaborate with business units to identify unmet needs and translate them into innovative data product concepts.
- Ensure delivery practices (Agile/Scrum/Kanban), NFRs (performance, governance, resilience, privacy-by-design), and control frameworks (quality, metadata, lineage) are embedded.
- Align data product strategy with enterprise objectives and regulatory obligations.
Value Realisation
- Drive delivery of data products through agile ceremonies (sprint planning, reviews, retrospectives).
- Monitor KPIs and value metrics to ensure products deliver measurable outcomes (e.g., loss ratio improvement, leakage reduction, campaign ROI uplift, cycle-time reduction).
- Maintain product-level scorecards and dashboards tracking usage, quality, SLA performance, and business impact.
- Manage data product integration into Value streams (martech/Claims, etc.).
Data Frameworks & Compliance
- Integrate governance standards for data quality, cataloguing, stewardship, lifecycle management, security, and privacy (e.g., GDPR, Solvency II, IFRS 17).
- Support regulatory reporting and audit requirements as needed.
- Ensure fit-for-purpose non-functional requirements (performance, resilience, observability, lineage, privacy-by-design).
Stakeholder Engagement & Ways of Working
- Build trusted relationships with product team, product managers and business stakeholders in your domain, to prioritize demand and measure business value.
- Ensure clear RACI and handoffs across build/run between internal and partner teams; avoid duplication, ensure accountability.
- Collaborate with Product Managers to align data product roadmaps with broader business product strategies.
- Act as the primary liaison between business stakeholders and technical teams.
- Gather requirements, validate assumptions, and ensure stakeholder alignment.
- Work closely with Data Engineers, Architects, and Analysts to ensure technical feasibility and scalability.
- Foster a culture of continuous improvement and innovation within the product team.
General
At Beazley we are committed to doing the right thing. It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley’s core values and behaviours.
- Adopt the Beazley culture of being bold, striving for better and do the right thing. This contributes to an internal environment of teamwork and promotes a positive brand image and experience to all our external customers.
- Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct Rules. Undertake training on Beazley policies and procedures as delivered by your line manager, Talent Management or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
- Display business ethics that uphold the interests of all our customers.
- Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
- Comply with any specific responsibilities necessary for your role as outlined by your line manager, Talent Management or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
- Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Personal Specification:
We’re looking for candidates who are passionate about driving data products that will help Beazley create a best-in-class approaches to Data and AI. Candidate should have a proven track record of owning data products and leading squads that unlock innovation and enhance value delivery across a business. We are looking for someone who can lead and cultivate high performance products delivery, and knows how to encourage performance, motivate peers, and collaborate at all levels of an organisation.
The successful candidate should have a passion for data and a curious mindset both for Beazley and the wider insurance industry. Great communication skills across all levels of seniority and the ability to represent data internally and externally to our colleagues, and clients will also be important.
Essential Criteria
- Stakeholder influence, structured problem-solving, commercial acumen, clear communication, and change leadership.
- Domain Expertise: Strong understanding of the specialist area (Ops/Reg, Dist/Marketing, or Policy/Claims) and adjacent functions (pricing, risk, finance).
- Detailed knowledge of business and technology issues / opportunities related to insurance, data and AI.
- Strong understanding of data management principles, data governance, and analytics.
- Experience in Agile product development and backlog management.
Education
- Degree in Data Science, Computer Science, Business Analytics, or related field; advanced degree desirable.
Knowledge & Experience
- Demonstrable experience of data product ownership within insurance or financial services.
- Domain Expertise: Strong understanding of the specialist area (Ops/Reg, Dist/Marketing, or Policy/Claims) and adjacent functions (pricing, risk, finance).
- Stakeholder influence, structured problem-solving, commercial acumen, clear communication, and change leadership.
- Experience applying AI & automation to enhance and support data product strategy and delivery.
- Detailed knowledge of business and technology issues / opportunities related to insurance, data and AI.
- Strong understanding of data management principles, data governance, and analytics.
- Experience in Agile product development and backlog management.
- Familiarity with insurance industry data (policy, customer, regulatory) preferred.
- Ability to translate business needs into technical requirements and vice versa.
- Delivery excellence: structured, outcomes-focused, able to unblock and drive pace.
- Stakeholder influence: credible with business and technical teams; clear communicator.
- Analytical & strategic: frames value/benefits; ties delivery to business outcomes and strategy.
Competencies
- Ability to define and drive data product strategy aligned with business objectives.
- Experience in designing and operationalising data policies, principles, and strategic frameworks.
- Strong understanding of insurance data domains, governance, architecture, analytics, and data platforms to effectively integrate them into strategic roadmaps.
- Experience in influencing and aligning senior leaders across business and technology.
- Proven track record of leading high performing data product teams.
- Strong commercial acumen with the ability to link data product strategy to value creation in Insurance.
- Ability to extract information by questioning, listening and interviewing.
- Results orientated
- Problem solving skills
- Collaborative team player
Don’t meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.
The Rewards
- The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, global organization
- Attractive base compensation and discretionary performance related annual bonus
- Private medical insurance coverage for both you and your dependents
- Company paid life assurance and long term disability insurance
- Pension with 10% employer contribution, plus a further matched contribution up to 2.5%
- 25 days of annual leave (prorated for 1st calendar year of employment), plus public holidays, with the ability to flex the religious bank holidays to suit your religious beliefs, subject to approval. Additional annual leave purchase is also available up to a maximum of five additional days per year.
- Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
- Up to £550 reimbursement towards home office setup
- Free in-office lunch and monthly lifestyle allowance
- Monthly travel allowance or annual season ticket
- The opportunity to save for, and purchase, shares of Beazley stock
- Six months fully paid parental leave, regardless of how you come to parenthood
- Company paid sabbatical up to 12 weeks after 10 years of continued service
- Support with exam/study leave and fees for relevant qualifications related to furthering education
- Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business
We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them. If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we’ll make reasonable adjustments to our processes for you.
