The Role
We are seeking a skilled and experienced Finance Systems Analyst to increase the capacity of the Finance Systems team for the duration of a replacement system implementation project. They will be working across incumbent finance applications and have extensive experience in administration, maintenance, development and support provision across multiple systems, including technical support, troubleshooting issues, and assisting end-users with their financial application needs. The ideal candidate will have a strong understanding of financial processes, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
Key Role Accountabilities
Support:
Provision of technical support for financial applications, including but not limited to accounting, budgeting, treasury, and reporting systems. Responding to user enquiries and troubleshooting issues in a timely manner.
Issue Resolution:
Investigate and resolve application-related issues by working closely with users, IT teams, and vendors. Track and document issues using ServiceNow and ensure timely resolution.
User Training:
Conduct training sessions and create user guides and documentation to help users effectively utilize financial applications. Provide ongoing support to enhance user proficiency.
System Monitoring:
Monitor the performance and stability of financial applications, ensuring they are operating optimally. Proactively identify and address potential issues before they impact users.
Data Integrity:
Assist in maintaining the integrity and accuracy of financial data within the applications. Support data integrations, reconciliation processes and perform routine data audits.
Upgrades and Testing:
Participate in the planning, testing, and implementation of software upgrades and patches. Collaborate with the IT team to ensure minimal disruption to business operations during these changes.
Collaboration:
Work closely with the Finance and IT functions, and external vendors to understand business requirements and translate them into technical solutions. Act as a liaison between users and technical teams.
Reporting:
Generate and distribute reports from financial applications as required by business stakeholders. Assist in the development of custom reports to meet specific business needs.
Compliance:
Ensure that financial applications comply with company policies, industry regulations and best practices. Assist with audit requests related to financial systems.
Projects:
Assist with projects relating to financial systems as needed. This may include identifying business requirements, translating those into technology requirements, identifying appropriate candidate solutions, and leading/assisting on RFP and tender processes.
Qualifications, Experience and Competencies
Qualifications:
- Bachelor’s degree in IT or financial discipline, or equivalent qualifications/experience
System Experience:
- Admin experience with SAP Concur – essential
- Admin experience with either Oracle Fusion or Oracle HFM – essential
- System experience with Oracle Fusion or Oracle HFM – desirable
- System experience with Kyriba or other TMS – desirable
- System experience with Workiva – desirable
- System experience with Workday Financials / Adaptive Planning – desirable
Competencies:
- 3+ year experience in the support of finance applications
- Proven experience in evolving and improving user experience of financial applications
- Strong understanding of processes operated within a commercial organization’s Finance function, full / part qualified ACCA or CIMA (or QBE) preferred.
- Excellent Microsoft Excel skills; knowledge of Excel VBA a plus
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Data Privacy Policy
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