Job Description
The Role:
This role contributes to the effective operation and control of the organisation’s treasury and banking processes, with a strong focus on payment oversight, bank account management, data accuracy and coordination with outsourced service providers. The position is well‑suited to someone who is detail‑oriented, organised, and comfortable managing recurring operational cycles.
Responsibilities:
Payment Administration
- Oversee day‑to‑day payment activities, exercising oversight of the outsourced treasury team to ensure timely and accurate processing of payments.
- Act as a first-line point of contact for payment‑related queries and exceptions, assessing issues and escalating where appropriate.
- Monitor and assess cash positions daily, highlighting funding risks or constraints and recommending timely actions where required.
Banking & Mandate Management
- Ownership of document maintenance for all corporate bank accounts, ensuring ongoing accuracy, completeness and audit readiness.
- Coordinate the administration of banking and payment mandates and user access across transactional banking platforms, ensuring appropriate controls and segregation of duties.
- Liaise with banking partners on operational matters as needed, resolving routine issues independently and escalating more complex matters as required.
Static Data & Systems Maintenance
- Maintain static data across treasury and banking systems, identifying discrepancies and ensuring data integrity across platforms.
Compliance Reporting
- Deliver monthly reporting packs in line with internal stakeholder requirements, including trust reporting, providing clear, accurate and timely information to support oversight.
- Complete monthly compliance submissions, including recurring governance checks for accuracy and completeness performed each month end.
Treasury Controls & Issue Resolution
- Review daily Treasury Management System (TMS) control outputs, applying judgement to identify exceptions and control weaknesses.
- Work closely with the outsourced treasury team to ensure any discrepancies or breaks are investigated, resolved promptly each day and appropriately documented.
Operational Oversight & Documentation
- Maintain procedural documentation for activities within the role’s remit, ensuring it remains current and aligned to operational practice.
- Ensure all processes are executed in line with internal standards and audit expectations.
Process Improvements & Automation
- Assist with identifying manual tasks suitable for outsourcing or automation, contributing to transition planning and knowledge transfer activities.
- Support the Treasury Operations Manager with process improvements to daily and monthly, taking ownership of defined workstreams and contributing to projects as required.
Skills and Experience
- Strong attention to detail and comfort working with structured processes.
- Experience with bank mandates, banking platforms, payment workflows, or treasury systems is beneficial.
- Ability to collaborate effectively with outsourced teams and internal stakeholders.
- Organised, proactive, and able to manage recurring monthly cycles.
Competencies:
Stakeholder engagement
Cultivates and maintains positive relationships with relevant internal or external stakeholders, effectively involving and communicating with them to drive collaboration, support, and alignment towards shared goals.
Collaboration and teamwork
Works effectively with team, project or other work groups or those outside formal line of authority to accomplish goals. Actively participates as a member of a team; develops and builds cohesive team relations to produce required outputs; possesses knowledge and understanding of colleagues work.
Adapting to change
Adjusts thoughts, feelings, and behaviours to handle new, challenging, or complex situations; embracing change as a growth opportunity when working within new work structures, processes, regulations, or requirements.
Continuous Improvement
Analyses current and future state business requirements and identify strategies to continuously improve products, services or processes. Guide and inspire others to achieve results to enhance efficiency, quality and consistency.
Innovation
Creates, develops and implements new ideas to enhance new or improved processes, systems, solutions, products or services; tries different and novel ways to deal with problems and opportunities.
Resilience
The ability to cope with and recover from setbacks, challenges or difficulty. Persevering even under pressure or crisis situations and uses ways that foster strength and growth, often emerging stronger than before.
Future Focused
Anticipates changes in regulations, technology and client needs, proactively responding to key trends happening in the industry. Thinks about the future through identifying opportunities and obstacles whilst planning effectively.
