Job Profile Summary
Contribute to Underwriting, Portfolio Management, Strategy & Planning Activities supporting profitable operation of the UK Commercial Property book and development of colleagues.
Job Description
- Underwrite UK Commercial Property risks in accordance with the agreed business plan, underwriting appetite, guidelines and reinsurance programme.
- Actively contribute to the development, implementation and delivery of the underwriting strategy for the UK Commercial Property portfolio.
- Produce and maintain the business plan for review and agreement by the Divisional Head.
- Own the monthly and quarterly forecasting process for the UK Commercial Property class and monitor performance against plan.
- Seek out new business opportunities and provide a full and comprehensive service to brokers and clients in relation to UK Commercial Property business.
- Actively support marketing, broker relationship activity and client engagement for the UK Commercial Property team, including travel to visit existing and potential clients as required.
- Manage team members as required and support the training, coaching and development of junior underwriting and modelling colleagues.
- Liaise with local offices and relevant internal teams to support effective underwriting, exposure management and portfolio management.
- Develop and apply the use of modelled data to support pricing, exposure management, rating model assessment and portfolio decision-making.
- Undertake peer review of risks as allocated in line with risk and compliance frameworks
- Take responsibility for the accuracy and upkeep of written premium data on Charisma and other relevant systems for all risks written within the area of responsibility.
- Monitor statistics, claims and portfolio performance, reporting findings as required.
- Ensure compliance with regulations, underwriting governance requirements, and relevant system/data maintenance obligations
- Undertake other ad hoc duties as required.
- People leadership – create, lead and support an inclusive environment that values individual differences and leverages diversity.
Regulatory Responsibilities
Manage the relationships with Customers, Agents and Service Providers:
- Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction
- Foster positive relationships with customers and attain an understanding of their needs
- Ensure that customer complaints are promptly identified, recorded and referred as appropriate
- Ensure all required annual product review assessments are completed for department in a timely manner
- Ensure all Chaucer Group Product Governance processes in the UCM are followed
- Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers.
Skills and Competencies
- Extensive knowledge and experience of the and UK commercial property insurance market.
- Microsoft office, Excel
- Leadership capability, with experience contributing to underwriting strategy and portfolio planning.
- Excellent organisational skills
- Excellent communication skills at all levels
- Collaborative approach and ability to work effectively as part of a team.
- Adaptable and able to work effectively in a high-pressure environment.
Education
ABOUT US
Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.
Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).
A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.
We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.
