Purpose of the Role
As an Underwriting Support Administrator you will provide support to underwriting teams, carrying out administrative tasks and liaising with other teams ensuring the underwriters can focus on developing their portfolios. You will work within the Underwriting Support Team (UST) and form part of the AEGIS Operations department.
Duties and Accountabilities
- Development of underwriting and technical knowledge to support the role
- Resolution of outsource provider queries in relation to messaging, Intrali, workflow and Lloyd’s Brussels
- Develop and maintain good working relationships with Underwriting teams
- Provide administrative support to underwriters, including;
- -Management of daily workflow, in particular queries and ad-hoc questions via the Operations inbox
- BAU, Document Management System, AEGILITY and OpenBox administration
- Assist with quality control checks for Intrali VIPR, endorsement entry and risk capture where required
- Provide system training to new starters once established
- Create and maintain system training materials for our internal HUB
- Assist with month and Year end closing
- Develop and maintain a strong relationship with outsource provider
- Assist with UAT processes and when require
- User Acceptance Testing as required
- Various ad-hoc projects
Skills, Knowledge and Experience
The successful candidate will:
- Be computer literate, they should have the ability to develop a full understanding and capability of in-house and MS systems including a good working knowledge of Microsoft packages including Word and Excel
- Be educated to GCSE standard or equivalent with numerical and analytical ability including grade A-C in Maths and English. Also prepared to study towards Chartered Insurance qualifications
- Excellent organisational and administrative skills with attention to detail and ability to look at the wider picture when problem solving
- Excellent communication and social skills
AEGIS Values
Fairness and respect
We make decisions considering the best interests of key stakeholders. We are direct and straightforward in our actions, working collaboratively to create a culture of fairness and respect.
Open and inclusive
We act with integrity, valuing diversity of thought and background. We take time to listen to the needs of our customers, stakeholders and colleagues working together to seek and share information.
Ambitious
We have a passion for success, aspiring to be recognised as best in class. We embrace new opportunities, encouraging innovation in pursuit of our goals.
Striving to be better
We strive to improve at all times, challenging complacency, being agile and adapting to change. We always seek to improve our customers’ experience with us.
Investing in people’s potential
We provide an environment where each employee can reach their personal potential. We encourage personal accountability for performance and individual ownership for growth and success.
AEGIS London is an equal opportunities employer and recognises the value of a diverse workforce in facilitating better decision making and business growth. We encourage a variety of differing views, perspectives and insights to create a collaborative working environment. Diversity and Inclusion are fundamental to our business and we encourage applications from all backgrounds recognising the diversity of society and our customers.
It’s important to us that you are able to perform at your best when applying for a role with AEGIS London. If there are any adjustments we can reasonably make to ensure that the process is accessible for you please telephone us on+44(0)20 7856 7856or email recruitment@aegislondon.co.uk
As a business, we understand individual circumstances may differ and aim to be adaptable and to support flexible working practices. Talk to our recruitment team to understand how AEGIS London can help support you in reaching your full potential