Job Title Insurance Risk Coordinator
Division Insurance
Location East Grinstead
Website www.cardinus.com
Cardinus Risk Management
Cardinus has built a long-term reputation as a leading online and onsite health, safety, ergonomics, and security risk management specialist, part of the Amwins group.
Our belief is that we succeed together and whilst each division specialises in its core products and services, our aim is to share best practice and support each other as we grow.
Achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.
We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.
Introduction
To act as liaison between Clients and survey teams to build good working relations and resolve any queries in a timely manner. Monitor and oversee quality of outgoing surveys and consistency of approach across all survey teams, while ensuring our clients receive expected level of service.
Responsibilities
- To assist the Insurance Admin Manager and Senior Insurance Risk Coordinator
- To maintain and manage data in the INDIGO system
- To ensure all data entry activities are completed accurately and in a timely manner.
- To liaise with surveyors and Insurers to ensure timely booking of surveys
- To resolve or escalate where appropriate customer and surveyor issues, initiating communication
- To ensure survey reports are sent and received in line with company and customer contractual obligations and expectations
- To assist Line Manager with internal team projects
- To present INDIGO to new surveyors and New Clients
- To produce Monthly MI reports and monthly accounts for the Accounts Team
- To update and maintain in-house company Manuals
- Undertake any other responsibilities that may become necessary for the proper performance of the role
Knowledge/Skills/Qualifications
- Strong communication skills (written and verbal) with both internal and external customers
- Some knowledge of the insurance industry
- Good Maths knowledge
- Good Excel skills
- Good administrative and time management skills
