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Role Summary and Purpose

• Responsibility of administration support to Maidstone and London claims team in line with Arch claims philosophy and values

• Report to Team Leader on claims volume trends/significant claims as required

Key Tasks and Responsibilities

• Review and manage Claims Mailbox

• Distribution of claim portfolio

• Claims Management Review of diary management

• Bordereaux management and processing

• Claim settlement processing under the authority of the claim manager

• Manage internal reporting to London claims team

• Interaction and support of claims management as required

Role Requirements & Skills

Skills / Competencies

• Good written and verbal communication

• Show attention to detail

• Adaptable

• Team player

• Pro-active individual

Qualifications

• Desire to work towards CII qualifications

Experience

• Some experience within the insurance industry beneficial

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