Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Human Resources

Target Openings

What Is the Opportunity?

Learning is essential to everything we do. At Travelers we believe in an inclusive learning culture that provides employees a variety of ways to support them during their learning journey. As a Learning Designer, you will design, develop, and deliver learning strategies to train employees to perform their jobs through use of multimedia and technology tools, which may include e-learning/self-paced, multimedia, materials for instructor-led training, digital adoption platforms, and job performance aids. You will contribute to the development of project plans, communicate results and recommendations to business partners, and manage work through the project life cycle for assigned projects.

What Will You Do?

Conduct gap/needs analysis and make actionable recommendations related to learning needs.
Recommend learning strategies and approaches for assigned projects.
Contribute to development of short- and long-term organisational strategies and initiatives.
Develop a project plan, project schedule, and milestone dates. Manage work through the project lifecycle.
Design and develop complex learning solutions aligned with business and learner needs.
Deliver leading-edge solutions. May work with team to explore new technologies or be internal lead for a specific technology.
Design and recommend measurement tools for specific solutions and for broader use across our organization. Monitor feedback, evaluate impact and effectiveness of solutions, and communicate results and recommendations to business partners.

What Will Our Ideal Candidate Have?

Previous experience applying adult learning and design best practices to develop engaging and effective learning resources.
Proficiency in MS Office products and proficient with rapid development authoring tools.
Awareness of HTML, CSS, Javascript, jQuery.
Experience with a Learning Management System (LMS), Learner Experience Platform (LXP), Digital Adoption Platform (DAP), and Learning Record Store (LRS).
Demonstrated proficiency with development of performance support solutions.
Knowledge of incorporating multimedia elements (audio, video, and graphics) into blended learning solutions.
Experience with project management tools and techniques.
Excellent written and verbal communication skills.
Excellent relationship building skills with the ability to collaborate effectively with business partners and maintain productive professional relationships.
Ability to self-review and meet rigorous quality standards.
Demonstrated focus on continuous self-learning and exploring new trends, strategies, and practices in the talent development field.

What is a Must Have?

Previous experience in instructional design/curriculum design/learning technologies, adult learning, or business-related field.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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