Risk Analyst

Salary - £33,000 - £8,000 (dependent on experience)

FTC Until 31st May 2026

London Hybrid

As a Risk Analyst you’ll support in the implementation and oversight of the risk management framework for Saga Insurance.

You’ll be responsible for producing Risk Reporting, maintaining Risk Policies and Risk Registers, managing and ensuring periodic Control Self-Assessment testing and Incident Management, and conducting Root Cause Analysis investigations.

Reporting to the Head of Risk Transformation , you’ll be actively engaging with key stakeholders and leaders to ensure risk management activity aligns with the Risk Framework promoting a standardised approach across the business

We offer flexibility over where you work and you can choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, or Kent. There will be a small hybrid element to this role, meeting on an ad hoc basis at our King Cross office in London.

Role Responsibility

As a Risk Analyst, you will be responsible for Risk Management actions and reporting, including but not limited to policy framework oversight and administration. This could also include Risk Registers across the organisation, Control Effectiveness and Self-Assessment Results, Key Risk Indicator MI and Incident Management oversight and RCA facilitation, other matters requiring circulation and formal submission.

• Maintaining oversight of the business suite of policies, ensuring good documentation management, socialisation and archiving at all times. Ensuring coverage of the Saga risk universe is comprehensive and relevant through liaison with policy areas and coordination of relevant activity.

• Maintaining and facilitating regular reviews of the business risk register through risk workshop sessions and Senior Management Interviews, using standard/company-approved risk register templates and scoring tools.

• Coordinating incident management and root cause analysis in accordance with the Saga Insurance Incident Policy; leading and supporting lessons learnt, deep dives and clean up activity; ensuring that it is conducted in accordance with internal guidance and has the customer at the heart of any prioritisation and decisions made

• Supporting the prompt closure of incidents across the business, including co-ordinating with action owners and the providing regular updates that fall under my function/business area

• Supporting the maintenance of key control documentation linked to the functional risk registers, incorporating guidance provided by 2LOD

• Monitoring and challenging design and operational control effectiveness testing as required by control guidance material, ensuring that control weaknesses are identified as part of the process and action is taken to enhance the control framework

• Risk Management Reporting, including but not limited to; Top and Emerging Risks, Control Effectiveness and Self-Assessment Results, Key Risk Indicator MI and Incident Management oversight; requiring circulation and formal submission to numerous fora in line with agreed timescales

• Acting as a point of contact, fostering a positive, open and honest culture that prioritises good customer outcomes

• Facilitating and/or attending various Risk Meetings, actively contributing and championing Risk Management, liaising with Technical and Business Leads to ensure risk commentary and mitigations accurately reflect the present position.

• Liaising with the relevant business areas to ensure that any actions as a result of regulatory or legal changes are highlighted and actions are implemented

The Ideal Candidate

As a Risk Analyst, you would have a proven experience in a risk environment, including experience using reporting tools and management systems.

Whilst experience within the Insurance industry isn’t essential, having experience within financial services and/or a regulated environment will be a distinct advantage.

Operational skills required include:

• Highly organised and methodical, with the ability to juggle a multitude of tasks and deadlines, whilst working under pressure

• Must be able to work to a high degree of accuracy – diligent approach to detail

• Flexible approach, personable, pragmatic and able to embrace change

• High work ethic and drive, with ability to self-manage

• Demonstrable competence in writing clear and concise executive summaries and producing performance packs for senior management

• Maintains discretion, confidentiality and professionalism

• Positive outlook, with a solution-centric approach

• Excellent communication skills across all business levels

• The ability to foster a positive culture that prioritises good customer outcomes and shows high levels of engagement with the wider business.

• Ability to see the broader picture and recognise the effects of actions/problems on all areas of the business

• Effective use of Microsoft Word and Excel, and good general IT literacy

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special

Package Description

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

25 days holiday + bank holidays
Option to purchase additional leave - 5 extra days
Pension scheme matched up to 10%
Company performance related annual bonus - Up to 5%
Life assurance policy on joining us, 4 x salary
Wellbeing programme
Colleague discounts including family discounts on cruises, holidays and insurance
Range of reductions and offers from leading retailers, travel groups and entertainment companies
Enhanced maternity and paternity leave
Grandparents leave
Income protection
Access to Saga Academy, our bespoke learning platform

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.

We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.

We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.

Thanks to our people, Saga has been ranked 6th in the UK’s Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.

We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.

Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.

For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga

Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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Saga Group

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