Role Summary / Purpose
- Provide support across the Enablement Operating Model – across the various disciplines such as Underwriting, Operations, Engineering, UX Design, Process and across development process i.e. requirements gathering, development, testing and change management.
Key Responsibilities / Accountabilities
- Collaborate with stakeholders to elicit, document, and articulate business requirements, ensuring a comprehensive understanding of business needs and platform functionalities
- Conduct gap analysis to identify areas for improvement and innovation, recommending actionable solutions.
- Create user stories and acceptance criteria that accurately reflect business needs and requirements, working closely with all relevant stakeholders to ensure the delivery of high-quality features
- Participate in sprint planning and prioritization sessions, ensuring that business value is maximized in the product backlog
- Actively support the development process by attending daily stand-ups, sprint reviews, and retrospectives, providing insights to enhance efficiency and product outcomes
- Develop comprehensive documentation, including business requirement documents (BRDs), functional specifications, and process maps, to communicate findings and recommendations effectively
- Facilitate workshops and training sessions for stakeholders to drive understanding and adoption of new features
Qualifications
Functional Capabilities
- Excellent analytical and problem-solving abilities, with a focus on actionable insights and business outcomes
- Team player with a high level of initiative and drive
- Proven experience working with cross-functional teams in a digital / flexible environment
- Ability to work independently and manage multiple priorities and tasks simultaneously
- Strong communication skills, with the ability to present complex information in an easily understandable format to diverse audiences
Technical Capabilities
- Business level of English is a must
- Good level in Spanish and other European languages like French, Dutch, German is a strong plus.
- Minimum of 2-3 years of experience as a Business Analyst or in a similar role
- Bachelor’s degree in business, Economics, Finance, or a related field
- Previous insurance experience is a strong plus
- High proficiency in Microsoft Office, particularly Excel and PowerPoint. Familiarity with tools such as JIRA, Confluence, or similar project management and documentation software
- Experience of using AI within daily ways of working
