AXA UK is seeking a dynamic People Change and Communication Consultant to join our team on a 12 month fixed term contract. You’ll be responsible for managing the planning and execution of change initiatives that drive our organisation’s transformation efforts. Your expertise will help ensure that change is implemented smoothly, with a focus on enhancing the employee experience. You’ll work closely with key stakeholders across the business to develop effective communication strategies that promote understanding, engagement, and buy-in throughout periods of change.
This is an excellent opportunity for a proactive professional with a passion for fostering positive change in a fast-paced environment. You’ll play a crucial role in creating a supportive atmosphere during change projects, maximising employee engagement, and helping to embed new ways of working. If you thrive on enabling successful transformation and creating a positive impact on organisational culture, we invite you to apply and become a vital part of AXA UK’s ongoing journey of growth and innovation.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:
- Develop and implement comprehensive change management strategies aligned with organisational goals, ensuring a positive employee experience throughout change initiatives.
- Design and deliver tailored communication plans for various stakeholder groups, promoting clear, consistent, and engaging messaging to foster understanding and buy-in.
- Support leaders and teams by providing coaching, tools, and resources to facilitate adaptation, build resilience, and navigate change effectively.
- Continuously assess organisational readiness and change impacts to identify risks and opportunities, adjusting approaches to enhance engagement and reduce disruption.
- Promote transparency and gather feedback proactively to address concerns, build trust, and boost morale during periods of change.
- Collaborate with owners to refine change plans, track progress, and ensure initiatives are aligned with employee needs and organisational objectives.
- Manage engagement activities and foster communities involved in change efforts to encourage participation, collaboration, and shared ownership.
- Create and develop digital and online content to support communication and engagement strategies, ensuring accessibility and effectiveness.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.
What you’ll bring:
- Have in-depth change management expertise, familiar with methodologies such as ADKAR, Kotter, or Prosci, and adept at assessing impacts to develop appropriate interventions.
- Skilled in stakeholder engagement and relationship building, with experience managing change communities and promoting active participation.
- Proficient in creating compelling digital content, including videos, intranet articles, and social media campaigns, while being familiar with online collaboration tools and digital platforms.
- Strong analytical skills with the ability to evaluate communication and change initiatives through surveys, feedback, and metrics, translating data into actionable insights.
- Demonstrate strong strategic communication skills with the ability to develop clear, targeted strategies aligned with business objectives.
- Possess excellent storytelling and messaging capabilities tailored to diverse audiences to foster understanding and engagement.
- Well-organised with project management abilities to coordinate multiple initiatives, track progress, manage dependencies, and adapt plans as needed.
- Effective facilitator with excellent interpersonal skills, capable of leading discussions, workshops, and stakeholder meetings, while demonstrating resilience and adaptability in dynamic environments.
Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What we offer:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive annual salary of up to £50,000 dependent on experience
- Discretionary company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- Private medical cover
- 28 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- Wellbeing services & resources
- AXA employee discounts
To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to martin.eels@axa-uk.co.uk.
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Who we are:
AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.
