About AXA:
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it.
Job overview:
We’re seeking someone who is strategic and results-driven to manage all elements of the proposition development lifecycle from discovery to launch and continuous improvement. You’ll be responsible for driving strong commercial performance, clear customer value, and ongoing optimisation of health insurance propositions within Small and Medium-sized Enterprise (SME) market.
Key responsibilities:
- Own performance outcomes for propositions within the SME segment, including growth, retention, utilisation and customer experience.
- Consistently develop and monitor product performance, value, and outcomes, identifying risks and opportunities for continuous improvement.
- Identify and deliver action plans that consistently improve the customer experience.
- Oversee processes to proactively mitigate risk.
- Recognise and shape proposition development opportunities based on business needs and insight.
- Manage the development of new healthcare propositions, ensuring the needs of the segment are met while remaining compliant with internal and external governance standards.
- Work collaboratively with teams to take propositions from concept to launch.
Work arrangements:
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Your skills & experience:
- Demonstrable experience of developing products or propositions from insight to launch phases within a regulated environment.
- Strong commercial experience within health, insurance or the financial sector preferred.
- Good understanding of the UK healthcare sector and health insurance markets.
- Understanding of financial appraisal methodologies that are required to appraise the commercial value of proposition development.
- Strong risk management with skills to proactively manage risk management frameworks.
- Experience of working in agile delivery environments and working in cross functional teams to deliver customer outcomes.
- Excellent stakeholder management and influencing skills.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
How to apply:
To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to adi.stapletonberry@axa-uk.co.uk.
We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
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