About AXA:
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it.
Job overview:
You’ll ensure AXA Health’s propositions remain future fit, differentiated and strategically aligned. You’ll turn emerging insight and innovation into a clear prioritised proposition pipeline. You’ll own horizon scanning across customer needs, market and competitor activity, healthcare innovation and technology, translating these signals into clear proposition strategy and prioritised innovation pipeline. Acting as the strategic engine of the Proposition function, you’ll advise where AXA Health should focus and how propositions should evolve to support sustainable growth, differentiation and strong customer outcomes.
Key responsibilities:
- Lead development and ongoing evolution of the Proposition strategy, aligned to AXA Health and departmental objectives.
- Define clear strategic themes, targeting customer needs and areas of focus for proposition development.
- Challenge existing propositions with forward looking insight and evidence.
- Own management information (MI) requirements for business cases and proposition strategy, ensuring the right insights are available to drive the strategy and support prioritised pipeline management.
- Scan and synthesise insights across customer behaviour and unmet needs, market and competitor propositions, regulatory and policy developments, healthcare delivery, clinical innovation and technology trends.
- Translate emerging trends into credible proposition concepts and hypotheses. Identify early signals of risk and opportunity that could materially impact propositions.
- Discover and shape innovation opportunities across products, services, care models and partnerships.
- Work collaboratively with Distribution & Strategic Marketing to craft market position statements in relation to proposition strategy.
Work arrangements:
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Your skills & experience:
- Senior experience in propositions, strategy, innovation, product or market insight within health insurance, healthcare or regulated financial services is essential.
- Proven track record of developing and influencing business strategy is needed.
- Experience shaping innovation pipelines, roadmaps or portfolios.
- Strong understanding of regulated environments and customer outcome expectations.
- Strategic thinker with the ability to synthesise complex signals into clear direction.
- Commercial and customer judgement.
- Excellent storytelling and communication skills, able to influence senior stakeholders.
- Comfortable operating with ambiguity and early stage concepts.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
How to apply:
To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to jennifer.manuel@axa-uk.co.uk.
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