Kennedys is looking for a client Account Executive to join Kennedys' global Business Development & Marketing team. In this role, you'll support our Global Client Account Managers in driving client growth and strengthening key relationships across our global client programme. Working within a collaborative, client-focused environment, you'll play a key role in coordinating client activity, delivering insights, and ensuring the seamless execution of strategic account plans across regions.
Team
Kennedys' global Business Development & Marketing team drives profitable revenue growth through a client-centric approach to business development and marketing activity, which enhances our reputation globally.
The global functions include Client Relationship Management, Pursuits, BD, Marketing Technology & Data, and Marketing and Communications. We have a BD presence in APAC, UK, EMEA, the US and Latin America.
Key responsibilities
Client Account Support & Coordination
- Provide day-to-day support to the Global Client Account Managers (CAMs) for clients in the Firm's Global Client Programme, working closely with client account teams.
- Coordinate client planning with the global CAM, including updating and maintaining client plans and tracking actions to completion.
- Support the Global CAMs on internal relationship meetings such as scheduling, circulating agendas and papers, capture actions and monitor progress with stakeholders across the network.
- Help maintain a relationship map of key client contacts (legal, claims, vendor management/procurement and other stakeholders), keeping it up to date as roles change.
- Support CAMs to track client, and industry news and trends and share insights with the CAM and CRP team as appropriate.
Client Development, Research & Reporting
- Undertake and analyse client, competitor and market research to support client plans, pitches and relationship priorities, producing concise insight notes.
- Own day-to-day InterAction/CRM hygiene for clients: log meetings and relationship touchpoints, maintain contact and relationship data, and produce agreed trackers and reports for the CAMs.
- Support the global CAM on delivering client plan activity such as thought leadership, events, and training and support internal communications including maintaining relevant intranet pages.
Operational & Financial Support
- Support the Global CAMs on global share of wallet, pipeline and matter analysis (by jurisdiction and line of business), highlighting risks (e.g., large matters ending) and opportunities for the client team to action.
- Support on required reporting internally or to the client as part of client reviews.
- Support on capability statements, pitches and panel processes, working closely with the CAM and pitch team.
People, Collaboration & Ways of Working
- Build strong working relationships with CAMs and BD colleagues across jurisdictions as part of the CAM/client programme community and wider global BD and marketing team.
- Work effectively with colleagues in other departments (e.g., Knowledge Management, Finance, IT, and HR) and local/practice BD teams to deliver timely, relevant client information.
Required experience
- Previous knowledge of working in business development within a professional services environment
- Strong project management and planning skills
- Excellent relationship building and interpersonal skills
- Effective business writing and communication styles, adaptable to various situations
- Good analytical skills, particularly when looking at financial/matter intelligence
- Excellent IT skills in Word and PowerPoint and advanced skills with Excel
- Good influencing skills and an ability to challenge desirable
- Pragmatic and self-motivated operator, comfortable working in a non-directive environment desirable.
Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.
*where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.
About Kennedys
Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 3,000 people in 45 offices across 18 countries around the world we have some of the most respected legal minds in their field.
Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.
We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.
What do we have to offer?
We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.
Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive, distinctive and ambitious. Our values are at the core of who we are and what make us a great firm to work with and for.
The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.
We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.
Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.
