ob Description
The Role
The Senior Claims Adjuster – Reinsurance is responsible for the adjustment and management of a portfolio of complex reinsurance claims, including Treaty Casualty, Marine, Property and Aviation.
The role focuses on end-to-end claims handling, technical excellence, and stakeholder engagement, ensuring claims are assessed, reserved and settled accurately, fairly and in a timely manner.
The postholder will act as a technical referral point for complex claims, supporting the broader team and contributing to high-quality claims outcomes aligned with the Canopius claims strategy.
Responsibilities will include:
Claims Management & Technical Expertise
- Manage a portfolio of reinsurance claims, including complex and high-value losses across treaty classes
- Ensure timely and accurate coverage analysis, liability determination, reserving and settlement of claims
- Maintain strong control of large losses and catastrophe exposures
- Apply reinsurance contract knowledge (including treaty wordings) to drive appropriate claims outcomes
- Ensure all claims are handled in accordance with internal authority levels and Claims Manual requirements
- Maintain accurate and up-to-date claims records and documentation
Reserving & Portfolio Oversight
- Establish and maintain accurate claim reserves, ensuring alignment with expected loss development
- Contribute to claims MI, including analysis of trends, large losses and portfolio performance
- Support reserving processes through input into monthly and quarterly reviews
- Identify and escalate potential adverse developments or emerging issues
Stakeholder Management
- Build and maintain strong relationships with cedants, brokers, underwriters, actuaries and internal stakeholders
- Act as a key point of contact for claims discussions and negotiations
- Support effective collaboration across global claims teams, including Bermuda and Singapore where required
- Represent Canopius professionally in external interactions and market engagements
Collaboration & Contribution
- Work closely with underwriting and actuarial colleagues to support portfolio performance and profitability monitoring
- Contribute to claims reporting, including large loss updates and material developments
- Share insights and market intelligence to inform underwriting and claims strategies
- Support delivery of claims function initiatives, including process improvements and change activities
Governance & Compliance
- Ensure adherence to claims governance frameworks, regulatory requirements and internal procedures
- Escalate complex or high-value claims in line with referral processes
- Maintain strong awareness of legal, regulatory and market developments impacting reinsurance claims
Skills and Experience:
- Strong technical expertise in reinsurance claims handling
- Proven experience managing complex and/or high-value claims in the London Market environment
- Good understanding of reinsurance contract structures and coverage interpretation
- Experience working with brokers, cedants and internal stakeholders
- Strong analytical and reserving capability
- Excellent communication and negotiation skills
- Ability to prioritise workload and manage multiple claims effectively
- Knowledge of Lloyd’s market
About Us
Our benefits
We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health.
About Canopius
Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda.
At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.
Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected.
We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds.
We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.
