Convex is looking to find a talented graduate to join our Claims Operations team who would help to drive our ambition for excellent claims service.

This is a non-adjusting role within Claims team providing a range of operational services to Claims Adjusters supporting the delivery of unparalleled service to our clients. The successful candidate is expected to have a strong analytical mindset and desire to drive change. They will participate in a wide range of tasks within the function and will receive market-leading bespoke training.

Key Responsibilities

The successful candidate will have a varied operational role and will include a variety of tasks including:

Being a key member of the Claims Team supporting our Adjusters in delivering excellent service to our clients.
Supporting various projects within the team to streamline processes and increase use of automation / AI.
Learning the technical aspects of claims and insurance terms and conditions to support operational understanding.
Analyzing data and developing reports for activities, including measuring the performance of Claims service or identifying data inaccuracies.
Support the management and oversight of third parties handling claims on behalf of Convex.
Engaging key stakeholders across the business including Underwriting, Finance & Actuarial.
Building relationships with clients and brokers

Benefits

Competitive Salary
30 days Annual Leave
Birthday Leave
10% Employer Pension Contribution
Private Health Insurance Medical Cover
Group Income Protection
Life Assurance Cover
Income Protection
Enhanced Parental Leave
Annual Health Check
3 days of Volunteer Leave each year
10 days of help with care (elder/ childcare) through Bright Horizons
£1,300 to spend on learning & wellbeing
Give as You Earn
Cycle to Work

About Convex Insurance

In 2019, Stephen Catlin and Paul Brand co-founded Convex with $1.7bn of initial committed capital to underwrite insurance and reinsurance for complex specialty risks. The company has since received an A.M. Best rating of A (Excellent) and regulatory approval to operate in London, Bermuda, Luxembourg and United States.

We have also welcomed leaders in their fields from across the insurance industry, bringing a diversity of thought and approach.

We live our values in every facet of our business:

Earn our reputation

Everything we do affects how others see us. Our success depends upon our reputation, for which all of us share responsibility.

Straightforward and fair

We tell it like it is, with fairness, dignity and respect. We strive to do the right thing always, however hard it seems.

Determined to improve

However good we are, we are not complacent. We know we can always be better and we never stop trying to improve.

Inspired by opportunity

We come to the market and to every client engagement without baggage. There is no limit to what we can achieve together.

Enjoy being different

We feel positive about change and we are not afraid to try new things in our quest for a better way for clients, stakeholders and colleagues to do business.

Claims Operations jobs

Trainee Claims Operations Analyst (Grad & School Leaver)